Unified Communications Infrastructure

I am trying to use Unity as a VM system for many Merlin Legends. The only way to get the station called is to choose Integrated VM which causes the Merlin to use in-band DTMF signalling. I know that a Unity can be directly connected using Dialogic ...

We are having a strange problem with our new installation of Unity Unified with Lotus. We can not access NEW messages via the phone. We can access new messages via the client with no problems. If we read the message in the client, we can go to "saved...

We currently have unity 3.15 with exchange 2k as the message store. We recently SAN attached our exchange box and want to move the store to the SAN. Is there anything we need to look out for with the unity integration piece? We don't plan on renam...

Is there any way to compact the priv1.edb? Ours has grown to 17.1 GB and no one can access their mailbox. We've been told to upgrade to Exchange 2000 enterprise version. Is that the only fix?

I am trying to save a very important voice mail to file and send as an e-mail. Is there any way I can save my voice mail to any audio file? If I do where can I find the individual person's voice mail in Unity server?

WE are using Unity for Voice Only. After a user hits the limits that I have set up, it leaves the user a message stating that their mailbox is almost full. Is there a way to delete that message from the users inbox, without going into the exchange ...

I have a customer that wants to prevent a Unity subscriber from accepting a VM. Is there a way to set the VM account not to accept messages for this client without disabling the windows account?(Unity 4.0.3 UM, Exchange 2000)I've thought of removing...

Migrating from single all in one Unity 4.0(3) DNS/DC/Exchange/Unity to Unity/Exchange on one Server utilising exiting DNS and DCs. The new Unity Server resides in the main domain. Expect to have to update the licenses. Want to migrate users and mess...

What is the best practice for Service Pack and Hot-Fix updates from Microsoft/Cisco How can we be sure that updates will not have a detrimental affect unless we do the job in a lab first?

What would be the simpliest method to accomplish the following:Currently we are running CCM 3.3(2) and Unity 4.0(3) with Cisco IP phones. Can a subscriber account be set up without having a physical IP phone with the associated DID of the subscriber...

Hallo,is Unity-Express with a Callmanger (Ver. 3.3, Cluster of MCS 7835) compatibel ?

8 FXO ports for in and out bound traffic (H323 gateway setup) outbound works fine. Inbound traffic is pointed to a Call Handler (6600), , so what I did was create a 7910 set w/ the DN 6600 CFWAll to the Voice Mail pilot . Also a Call routing rule th...

Unity 3.1.4 on Exchange 5.5 SP4 has a store.exe process taking 880MB memory. It was certainly not using this much memory, but the memory utilization seemed to have increased these days. I have seen in other post which says it is normal. Since the mem...

We are contemplating using custom call handlers as opening greetings for DIDs and recording a 'generic' message for the Opening Greeting. The reason for this is because of the number of situations that the Opening Greeting is played rather then the o...