Unified Communications Infrastructure

Unity 4.0.3 (SR1) dual integration, CM 3.3.3(Sr3) and Centrex.Received two complaints late last week. One from a Cisco user and one fron Centrex user about using the phone to check their mailboxes for messages at a specific time and Unity telling the...

In the process of deleting accounts with null smtp addresses in the subscriber table in Unity SQL database, we deleted the Installer account. Is there a good way to reinsert this username?

Hi, Can the subcriber call into unity to listen to the new email instead of using outlook? Mean while the voicemail system will prompt the subcriber when recevie new faxes too.That's mean the MWI light will turn on when the subcriber receive voicemai...

I am getting "Replication of license information failed because the license logging service on server \\disdc02 could not be reached" ? in event viewer.This is a server on my network can someone tell me what this is trying to do?

I have 8XXX for a users main VM extension. 1XXX is used for an alternate extension for ACD agents and their MWI light. In CallManger their line 1 is their 1XXX extension and line 2 8XXX.when we are terminating an employee but not yet deleting their a...

Hello -I have a customer who's AD account and workstation account were created new in a domain other than the domain the Unity 4.0(3)SR1 server resides in. Her email account resides in an Exchange 2000 server in the same domain as our Unity server. ...

I ran the bulk edit tool for 600+ users on sat to change their transfer to ring subscribers extension. On Monday, the last VM port is suppose to go to the operator if busy and to the failover port/server if no answer. Instead on no answer it rang bac...

Recently upgraded to 4.0(3) SR1. Some users of the SA application are intermittently getting the below error message come up in IE when trying to access SA. Any ideas what is causing this?Missing live session flag.For some reason, /web/global.asa did...

Can we set up a Subscriber's voicemail box to play the last message first and work backwards through them, instead of always starting with the oldest and working up to the latest? Some users like it that way and the alternative (skipping through sev...

Alias=directorybylastname Display name=Directory Handler Jump to this directory handler in the SA using this link: Open SA to this directory handler Extension= 555 Owner set to subscriber with alias=EAdministrator Location alias...

Using Pager, I entered 919175551212. When I click save, I get "phone number does not fit the dialig rules for your dialing permission"If I enter 19175551212 without the 9, unity accepts the number.Anyone has the answer to this

I have Unity 3.1(6). When I modify a Subscriber setting, then save the changes, Unity will display the updated change date. When I refresh the screen, my changes are discarded and the previous setting is set again. For example, I will change a sub...

HiWe use G729a on the phones and I've installed Unity with G729a prompt set. We've got complaints, that the volume of the prompts is much higher than the one of the recordings. On "answermonkey" I found a hint about quiet prompts and wanted to downlo...

After upgrading the Unity Server to SR1, I now have problem importing new exchange users into Unity as subscribers. The Exchange User Locator Screen pop up and does not display anything.Any one encounter the same problem and any way around this?