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RF 9.3 SR140 License Manager Issue

anis_cisco
Level 1
Level 1

Hello all,

I finished the installation of Right Fax 9.3 FP2 SR 6 with SR140.

I need to upload the license of Brooktrout. As per documents i can upload license through Brooktrout License Manager. But after the installation i didnt get brooktrout license manager option i got only TECUpgrade License Tool under start->programs->brooktrout & that also im not able to access it & getting Failed with load the library error.


After installing Fax board (Brooktrout SR140), if i try to configure boardserver I got the error message: "The required INF file (\driver\pnp\trxstream.inf) is missing. Please specify a valid INF file for installing the plug and play boston device driver". And in the Brooktrout Configuration Tool window --> Call Control Parameters, there was a message: "There are no TRxStream boards currently installed on your system".

Please see the attached files for both the issues:

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