Serial number on Cisco Unified Attendant Console version 9.1

[gregsummers]

Where can I find the serial number on Cisco Unified Attendant Console version 9.1 to open a TAC case.

[Terry Cheema]

Normally our engineers quote the UCSS/SWSS contract number to open the case.

But if you still want to find the serial numbers: Go to Help>Licensing

Under Licenses you should be able to see the installed licenses for your server and number of licensed agents, current status, Serial Number and date installed.

-Terry
 

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[gregsummers]

We don't know what the contract number is, otherwise we would have went that route. The serial number listed under licenses does not equate to anything to open a TAC case. So, there is no serial number to use to find the contract number or if is under a contract?