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07-29-2020 07:49 AM
Hello,
I've taken it upon myself to enable persistent chat rooms within the company I work for and to try and make Jabber a better tool for the company overall since I feel it's heavily under utilized.
I've done all of the pre-requisite work and configured everything (I believe but haven't been able to test).
I'm stuck on the very last step which is to update the jabber-config.xml file with <Persistent_Chat_Enabled>true</Persistent_Chat_Enabled>
The company never initially set up a jabber-config.xml file on the TFTP server since jabber wasn't used during initial configuration.
I want to test my jabber-config.xml file by making it for a specific user (jabber-config-usera.xml)
I'm on CUCM 11.5 and in cisco documentation there should be a field Cisco Support Field under the Product Specific Configuration Layout but it's not there.
Is there an alternate way to apply a user specific jabber-config file?
Please let me know if I'm asking in the wrong location or if I need to provide additional information.
Thank you!
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07-29-2020 08:16 AM
No other way, you're on the right track, I'm on 11.5.1.16900-16 and I see it in every kind of Jabber device, it's at the bottom of the settings page.
java
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07-29-2020 10:03 AM - edited 07-29-2020 10:22 AM
Are you selecting a CSF, TAB, BOT or TCT device?
java
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07-29-2020 08:16 AM
No other way, you're on the right track, I'm on 11.5.1.16900-16 and I see it in every kind of Jabber device, it's at the bottom of the settings page.
java
if this helps, please rate
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07-29-2020 08:32 AM
What do I do if it's literally not there, or am I in the wrong place? I thought it was Device -> Phone -> select specific end users device I want to apply to.
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07-29-2020 10:03 AM - edited 07-29-2020 10:22 AM
Are you selecting a CSF, TAB, BOT or TCT device?
java
if this helps, please rate
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07-29-2020 01:05 PM
Thank you for the assistance, I took a look at a few BOT devices and found it!
