03-28-2022 02:20 PM
Hello, hoping someone can help.
I'm no longer getting the detailed SIP trace information when pulling real time trace data using RTMT or when collecting files in RTMT and viewing these in TranslatorX. In the trace logs all we are seeing is:
Detailed Sip Message
There is no SIP message to display! Please verify the following:
1.Check if the "Enable SIP Call Processing Trace" check box in "Unified Serviceability Webpage --> Trace --> Configuration --> CM Services --> Cisco CallManager" is enabled
2.Check if the trace level is set to State Transition, Significant, Arbitrary or Detailed
I've checked the SDI and SDL trace settings on all nodes and all looks as it should - screen shots attached.
I really need to be able to get into the detailed SIP messages to troubleshoot other issues.
Thanks for any help
Lee
03-28-2022 10:28 PM
Looks like you might have forgot to add the screenshot.
03-28-2022 11:53 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide