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SIP trunk configuration on both CUBE and CUCM not working

niceinfotech
Level 1
Level 1

I’m relatively new to Cisco technologies and have been working on configuring SIP trunking between a CUBE (Cisco Unified Border Element) and CUCM (Cisco Unified Communications Manager) and also between a CUBE (Cisco Unified Border Element) and the Service Provider . I followed the Cisco white papers and documentation to set up the configuration, but I’m facing an issue where:

  1. Outbound calls from internal extensions are not going out.

  2. Inbound calls from outside cannot reach our internal extensions.

 I have already gathered and uploaded the following:

  • Topology diagram

  • Configuration files (CUBE and CUCM)

  • Logs (CUCM and CUBE)

  • Screenshots of the CUCM configuration

Here’s a brief overview of my setup:

  • CUBE Version: Cisco IOS XE Software, Version 17.03.04a
    Cisco IOS Software [Amsterdam], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 17.3.4a, RELEASE SOFTWARE (fc3)

  • CUCM Version: System version: 14.0.1.10000-20

  • SIP Provider: BSNL

I’ve double-checked the configuration against the Cisco documentation, but I’m clearly missing something. Could someone please review my configuration and logs to help identify the issue?

 

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