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Slow file transfer when PC is connected through the VoIP phone

Allan Choo
Level 1
Level 1

Hi,

I am having this issue with slow throughput when the device is connected to the port on VoIP phone.  Here is my current setup:

* CM v8.6.2.20000-2

* Cisco 7942 phones

* 2960G POE switches

Normally, with the server connected to the same switch, I would expect a decent file transfer rate. So lets say 60MB/s or something like that.

(Server)-----------(2960G)---------------(PC)

But when the PC is connected to the phone, my throughput is reduced dramatically, down to 2 to 5MB/s

(Server)-----------(2960G)---------(7942)-----------(PC)

Now isn't the phone acting like a trunk port? even though the port on the phone is only 10/100MB my transfer rate should be a lot better. Could it be configuration issue within the switch for QOS?

Regards,

Allan

1 Reply 1

keglass
Level 7
Level 7

Allan,


This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Technical Support Forum where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.


Hope that helps.

Kelli Glass

Moderator for the Cisco Customer Communities