Solved: Smart license reservation - Agent is not enabled

Djeten · ‎06-16-2023

Hi,

I am installing a CUCM cluster, offline, and want to generate a license reservation request for smart licensing.

License reservation is enabled. When I do 'License smart reservation request' I get 'Agent is not enabled'.

Googling this error did not make me any wiser...

I have done this before on other CUCM's, but I have never seen this error...

Does anybody know how to fix this?

Kind regards

Didier Derveaux

Jaime Valencia · ‎06-20-2023

You might be hitting this bug, you need to open a TAC for further assistance

DoD Clusters cannot get New License after Returning Old SLR License
CSCvp17210

HTH

java

if this helps, please rate

Djeten · ‎06-20-2023

Apparently, nobody has seen this error before...

Jaime Valencia · ‎06-20-2023

You might be hitting this bug, you need to open a TAC for further assistance

DoD Clusters cannot get New License after Returning Old SLR License
CSCvp17210

HTH

java

if this helps, please rate

Djeten · ‎06-20-2023

**bleep**, that seems to be the case indeed... I'll have to contact TAC.

Thx Jaimie

Djeten · ‎07-04-2023

Solved by contacting TAC

snyderkv · ‎11-22-2023

.