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SSO recovery URL enabled but not rendered

tferitferi
Beginner
Beginner

Hi,

I've configured SSO with OpenAM 13 successfully but now I'm not able to logging into CUCM Administrator WEB page. 

When I call CUCM Web page 3 links rendered and when I call 'Cisco Unified Communications Manager' login fields not rendered - I will be redirected to 'https://CUCM_HOST/ccmadmin/ssoLogoff.jsp' and I get this message:

    "Logout successful. Please close the browser to exit the current application."

I've found an option here:  using recovery URL.

Documentation explains how to use it. I've activated SSO recovery URL in Admin CLI but it's not displayed on start page.

One strange thing is here.

If I show sso status in CLI (utils sso status) it seems to be disabled even SSO works (I can login into SelfCare page with AciveDirectory users) and I cannot disable SSO with 'utils sso disable' since i get message: 'SSO already disabled for all apps'.

So I'm stucked now. 

1 Reply 1

tferitferi
Beginner
Beginner

I've forgot providing some information:

CUCM version:

    Active Master Version: 11.5.1.11900-26

Additional information:

Presence also installed and it's very strange that SSO and recovery URL works on Presence but not on CUCM.

So presence server can be configured but I cannot access administration of CUCM

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