This is primarily a feature/hack request based on some user requests at one of our customer sites. I need a way to swap the ani/dnis info so that when someone 0's out from vmail, the operator can see the vmail box they transferred out of. Any ideas?
Interesting question, I think even if Unity could send this information, the ANI is controlled by CallManager, which sets it to the original calling party when Unity performs a blind transfer.
Fred
Learn, share, save
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.