06-17-2005 07:40 AM - edited 03-18-2019 04:43 PM
Unity 4.05, TSP 8.01. I am confirming operation of the System Transfer option in Unity. When the System Transfer conversation starts, its throwing Event ID 523 in event log.
The description for Event ID ( 523 ) in Source ( CiscoUnity_PHTransfer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: GetPropLong, 0x80043200, 1718, e:\Views\cs_CU4.0.4.221\un_Conv2\AvConvPhoneHandler\CsConvSystemTransferSvr\CsConvSystemXfer.cpp,
The Port Monitor service log shows:
"1","2005/06/17","10:30:19","Appl","AttemptForward"
"1","2005/06/17","10:30:19","Appl","PHTransfer"
"1","2005/06/17","10:30:19","Conv","State - d:\commserver\localize\scripts\phtransfer.cde!LoadInfo"
"1","2005/06/17","10:30:19","Conv","Event is [TrueEvent]"
"1","2005/06/17","10:30:19","Appl","PHGreeting"
"1","2005/06/17","10:30:19","Conv","State - Play Greeting"
"1","2005/06/17","10:30:20","Conv","Call answered if needed"
"1","2005/06/17","10:30:20","Disp","Playing greeting for Call Handler: SystemTransfer"
"1","2005/06/17","10:30:20","Conv","Event NULL"
"1","2005/06/17","10:30:20","Appl","AvConvSystemTransfer"
"1","2005/06/17","10:30:20","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!AnswerCall"
"1","2005/06/17","10:30:20","Conv","Event is [TrueEvent]"
"1","2005/06/17","10:30:20","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!GetRegistry"
"1","2005/06/17","10:30:20","Conv","Event NULL"
"1","2005/06/17","10:30:20","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!GetConfiguration"
"1","2005/06/17","10:30:20","Conv","Event NULL"
"1","2005/06/17","10:30:20","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!Init"
"1","2005/06/17","10:30:20","Conv","Event NULL"
"1","2005/06/17","10:30:20","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!PlayEnterTransferString"
"1","2005/06/17","10:30:27","Conv","Event is [TrueEvent]"
"1","2005/06/17","10:30:27","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!CheckNullTransferString"
"1","2005/06/17","10:30:27","Conv","Event NULL"
"1","2005/06/17","10:30:27","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!ValidateTransferString"
"1","2005/06/17","10:30:27","Conv","Event is [TransferAllowed]"
"1","2005/06/17","10:30:27","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!CheckOfferConfirmDialog"
"1","2005/06/17","10:30:27","Conv","Event is [FalseEvent]"
"1","2005/06/17","10:30:27","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!TransferConfirmDialog"
"1","2005/06/17","10:30:32","Conv","Event is [TT1Event]"
"1","2005/06/17","10:30:32","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!DoTransfer"
"1","2005/06/17","10:30:33","Conv","Event NULL"
"1","2005/06/17","10:30:33","Conv","State - d:\commserver\localize\scripts\avconvsystemtransfer.cde!WriteReport"
"1","2005/06/17","10:30:33","Conv","Event NULL"
"1","2005/06/17","10:30:33","Appl","Idle"
"1","2005/06/17","10:30:33","Conv","Idle"
"1","2005/06/17","10:30:33","Disp","Idle"
The transfer works as expected and I have checked the SystemTransfer restrictions and they are ok. This event is logged right when the converstation starts though.
Any ideas
06-20-2005 12:21 PM
This is an old bug that I had reported in 4.04. Its never been fixed yet. Bug: CSCeg49027
I had to re-copy a new Scipt\enu\CsSystemTransfer_script_ENU.ps file into the commserver subdirectory.
The bug re-appeared after upgrading a fixed version of 4.04 to Unity 4.05
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