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- About jrezab
07-31-2019
Stats
Member since
10-31-2001
109
Posts
15
Helpful
1
Solution
09-07-2012
09:27 AM
I have having the exact issue since migrating to a VMWARE install of UCCX. Did you get this resolved? TIA
... View more
04-25-2012
03:33 PM
Here is the lastest answer from TAC: I am suppose to change the AXL / CM cluster, but the button is not there in UCCX 8.5 any longer? Best way to change the UCM integration in UCCX will be returning the UCCX to fresh install so we can select the providers again, but that will be once the upgrade it’s finished. You could also open a TAC case and do the WORKAROUND stated in the Bug ID: Workaround: Contact Cisco TAC to modify CCMAuthenticationConfig object in CET and restart Cisco Tomcat Best of luck! Jeff Rezab
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04-25-2012
03:02 PM
Great!! Let me know how your conversion goes.. Mine is starting to swirl clockwise… JRezab
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04-25-2012
02:48 PM
Release notes state that its fixed.. currently have a TAC case with open issue on SU3
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04-25-2012
02:46 PM
Known bug not included in SU3 CSCtv17288 Bug Details Changing UCCX AXL Provider Yields 'Invalid Cisco Unified CM credentials' Symptom: Attempting to modify a UCCX node's AXL provider yields the error: Invalid Cisco Unified CM credentials Conditions: The selected AXL provider for this node is down or inaccessible to the node. Workaround: Contact Cisco TAC to modify CCMAuthenticationConfig object in CET and restart Cisco Tomcat Status Fixed (Verified) Severity 3 - moderate Last Modified In Last Year Product Cisco Unified Contact Center Express Technology 1st Found-In 8.0(2)SU3 8.5(1)SU2 Fixed-In 9.0(0.96000.251) 8.5(1.11003.3) Component(s) admin
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Created by
jrezab
in IP Telephony and Phones
in IP Telephony and Phones
09-04-2009
01:11 PM
09-04-2009
01:11 PM
Upon upgrading to CM 7.12, and new firmware, I have noticed a change in the RTP streams that 7960's and 7961 phones use to communicate between stations. Is there a change in the RTP streams between a java based phone and and older cisco ip phone? When I capture traces, I notice that 7960 phones use standard RTP streams and 7961's use a new UDP port. This is true with SCCP. If I convert the phones to SIP, both 7960 and 7961 phones use standard RTP ports. Any ideas on what changes have occured on Java based SCCP phones?
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Labels:
Created by
jrezab
in IP Telephony and Phones
in IP Telephony and Phones
04-27-2007
12:05 PM
04-27-2007
12:05 PM
Running device pack 43 and call manager 4.13sr4d. On our7970 and 7071 phones, under settings, user options, the CONTRAST label is dimmed out (not active here). Any reason for this? I have users that want to adjust the contrast on their phones and cant.
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Labels:
04-16-2007
06:59 AM
CSCsc32186 You will have to open a TAC case and get the REMOVE IPCC LICENSE toolkit. Then you will be able to remove the premium licenses from your system. Hope this helps.
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02-09-2007
12:16 PM
You can not remove the dialtone, but you can restrict the line with a calling search space so that the user can only dial or transfer to internal numbers only. Hope this helps. JRezab @ qwest dot com
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01-22-2007
09:54 AM
Did you ever get a resolution to this? I have a customer that has the same issue. I have opened a TAC case but they are stumped too. Please advise.
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08-24-2006
07:19 AM
I have a customer using IPCC Express 4.04 with failover. They had a failover last night and wanted to know the cause of the failover. Which log file keeps the events the caused the failover? TIA.
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Labels:
04-05-2006
10:27 AM
Is the 7914 expansion unit compatible with a 7960 that is setup for IP Phone Agent? This list of supported devices includes the 7940 and 7960, but doesnt say if the IP Phone Agent can have a 7914 expansion unit.
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Labels:
Created by
jrezab
in Other Collaboration Subjects
in Other Collaboration Subjects
12-22-2005
02:17 PM
12-22-2005
02:17 PM
Never mind. The file is ACCONFIG.BAT. There were two subdirectories.. "attendant console\bin" and "attendantconsole\bin". Got it working. JRezab
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Created by
jrezab
in Other Collaboration Subjects
in Other Collaboration Subjects
12-22-2005
01:24 PM
12-22-2005
01:24 PM
I have configured AC Broadcast groups on Call Manager 4.02. I am currently installing a 4.13 call manager and would like to turn on broadcast queue for the attendant console application. The manuals all reference aconfig.bat file. This file doesnt exist in CM 4.13, only in CM 4.02. Any ideas on how to turn on broadcast huntin for an attendant consle using call manager 4.13?
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Labels:
06-28-2005
02:26 PM
I put IPCC co-resident on Call Manager for a customer while waiting for the IPCC server hardware to arrive. The IPCC hardware is now in and I am going to install IPCC on dedicated hardware. Does anyone know of what needs to be done to un-install IPCC co-resident from a Call Manager box? I can find install docs and upgrade IPCC, but nothing on how to remove IPCC. TIA
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Labels:
03-13-2014
Known issue...please
see:https://supportforums.cisco.com/discussion/11901446/cuc-upgrade-862es442290...
12-19-2012
I just got in 6 UC220 M3 servers with the new Flexi flash option.There
is documentation out from cis...
09-07-2012
I have having the exact issue since migrating to a VMWARE install of
UCCX.Did you get this resolved?...
Created by
jrezab
in Unified Communications Infrastructure
07-17-2012
07-17-2012
I forgot about the goto Bulk edit via CSA file... that is the answer...
thanks..
Created by
jrezab
in Unified Communications Infrastructure
07-16-2012
07-16-2012
I am deploying a site with 8,000 mailboxes. 4,000 of those users are
voice mail only without a telep...
Created by
jrezab
in Contact Center
04-25-2012
04-25-2012
Here is the lastest answer from TAC:I am suppose to change the AXL / CM
cluster, but the button is n...
Created by
jrezab
in Contact Center
04-25-2012
04-25-2012
Great!! Let me know how your conversion goes.. Mine is starting to swirl
clockwise…JRezab
04-25-2012
Known bug not included in SU3CSCtv17288 Bug Details Changing UCCX AXL
Provider Yields 'Invalid Cisco...
10-21-2010
I saw the chart that indicated no support past Unity 7.x, but if you
look in the revision history th...
10-20-2010
I am using Cobras to migration users from Unity 4.05 to Unity 8.0. The
severs (a) and (b) are networ...
Created by
jrezab
in Unified Communications Infrastructure
02-24-2010
02-24-2010
I have a customer that currently has Unity Unified Messaging 4.05
integrated into Lotus Notes.They w...
Created by
jrezab
in Unified Communications Infrastructure
02-03-2010
02-03-2010
I am upgrading Unity 4.05 to Unity 7.0x and changing out server
hardware.I have a new license key fi...
01-07-2010
I have a customer that has Unity 4.05 Unified messaging and we are
moving them Unity 7.x with a new ...
Created by
jrezab
in IP Telephony and Phones
09-04-2009
09-04-2009
Upon upgrading to CM 7.12, and new firmware, I have noticed a change in
the RTP streams that 7960's ...
Public Statistics
| Date Registered | 10-31-2001 09:09 AM |
| Date Last Visited | 07-31-2019 12:34 AM |
| Total Messages Posted | 109 |
| Total Helpful Votes Received | 15 |
