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temp fail

s.chaney
Level 1
Level 1

users are losing connection mid way through leaving a message and getting the error signal "temp fail"

1 Reply 1

kechambe
Level 7
Level 7

When the phone says temp fail it means that the RTP stream is still up but signaling is down. For example you wouldn't be able to place the call on hold but the conversation could continue.

We see this fairly often when the port names on a failover pair are the same. They should not be configured this way. Each set of ports needs its own unique name.

It could be this as well:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz76351

Thanks,

Keith