Track logged in hunt group members

[tstauffer12]

I am trying to find out if there is a way to track how many support members are logged into a hunt list or hunt pilot. I have been able to see how many members are available in the hunt pilot but I want to know how many are logged in, busy or not. Is there a way to do this using the api found here: https://developer.cisco.com/site/sxml/documents/api-reference/perfmon/#overview or is it possible at all?

Thanks

[Jonathan Unger]

This is possible by using SQL queries against the UCM database.

Bill wrote an awesome post on this here:

https://supportforums.cisco.com/discussion/11038681/how-show-logged-line-group-members-hunt-pilot-cucm-v713

If your reporting needs are more advanced, you may want to consider UCCX as it is built for these types of things.