TRaP - Two Calls every time

[orebollido]

Unity 4.0(5) on Windows 2003 non-SP1

Exchange 2003 SP3

CallManager 4.0(2a)sr2b

I used the Unity Advanced Settings Tool to change the 'Administration - Set Maximum Number of Rings to Wait for TRAP Calls' from the default of 4 rings to 3.

Now, when VMO calls the phone and you don't pick it up, it will ring 3 times, hang up, then ring again 3 times before it says 'The specified phone does not answer'. Is this normal operation for it to call two times before it gives up?

[mrmccann]

This is not normal operation, it should only call the phone once. This problem was introduced in Unity 4.0(5). We have a bug open on this - CSCsb65242.