07-05-2011 12:54 PM - edited 03-19-2019 03:14 AM
I have a new Callmanager/Unity installation using WebEx Connect for presence. I've gotten everything setup so that all of my users can make and receive calls from their WebEx clients, but only my client (the first one I setup) is showing as registered as a device in CM. How can I get my other users to register?
I'd appreciate any help. Thanks.
Todd Sparks
07-06-2011 09:03 AM
Have you configured the devices in CUCM for your other Connect clients to register to CUCM?
07-06-2011 09:57 AM
Yes. I configured one client successfully (mine) and have duplicated that setup for all the other users. When I look in devices/phones I see all the devices I created for the users, they have IP addresses but all of them but mine show as unregistered.
07-06-2011 11:00 AM
What is the Device name starting with? And what version of WebEx Connect are you using?
Rajamani
07-14-2011 05:35 PM
All the device names with WE then the initials of user ie WETS for me. I'm using the latest version of WebEx, 8 something I believe.
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