OverviewThis document maps the location of logs in the CLI/Root to the Service name for the Cisco Unified Presence Server(CUPS) / Cisco IM & Presence Server Log location The below table gives the path that can be used on the Root level. To obtain the...

When making video calls on Nokia devices E6 or E7 over GSM with Nokia Call Connect software installed on them, the phones crashes. The crash isn't experienced if the phones don't have the software Nokia Call Connect installed on themThe Nokia Call Co...

I have a CUCM 7.1.3 and where under the CAR tool, if I try to view the CDR file in either CSV or in PDF format I get the display in the screen itself as a text file and do not get a option to download it. This happens in both the cases when it is sel...