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- About RAJAMANI Nallakaruppan
09-11-2019
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11-11-2010
72
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2
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Created by
RAJAMANI Nallakaruppan
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
06-02-2014
11:28 AM
06-02-2014
11:28 AM
Overview This document maps the location of logs in the CLI/Root to the Service name for the Cisco Unified Presence Server(CUPS) / Cisco IM & Presence Server Log location The below table gives the path that can be used on the Root level. To obtain the logs from the CLI , replace /var/log/active with file get activelog If you just want to view the list of files, then replace /var/log/active with file list activelog Service Name Log Path Admin Sftp Backup /common/adminsftp/backup/. Admin Sftp License /common/adminsftp/license/. Admin Sftp Restore /common/adminsftp/restore/. Admin Sftp Upgrade /common/adminsftp/upgrade/. Boot Logs /var/log/active/syslog/boot.* Cisco AMC Service /var/log/active/cm/trace/amc/log4j/amc.log Cisco AMC Service AlertLog /var/log/active/cm/log/amc/AlertLog/ Cisco AMC Service CallLog /var/log/active/cm/log/amc/CallLog/ Cisco AMC Service DeviceLog /var/log/active/cm/log/amc/DeviceLog/ Cisco AMC Service PPRLog /var/log/active/cm/log/amc/PPRLog/ Cisco AMC Service ServerLog /var/log/active/cm/log/amc/ServerLog/ Cisco AMC Service ServiceLog /var/log/active/cm/log/amc/ServiceLog/ Cisco AXL Web Service /var/log/active/tomcat/logs/axl/log4j/axl.log Cisco Abort Transaction Spooling /var/log/active/cm/log/informix/ats/. Cisco Audio Translator App /var/log/active/cm/trace/cms/sdi/at.txt Cisco Audit Event Service /var/log/active/cm/trace/auditlog/sdi/audittrace.txt Cisco Audit Logs /var/log/active/audit/informixauditlogs/. Cisco Bulk Provisioning Service /var/log/active/cm/trace/bps/log4j/bps.log Cisco CAR Web Service /var/log/active/tomcat/logs/car/log4j/car.log Cisco CCM DBL Web Library /var/log/active/tomcat/logs/dbl/log4j/dbl.log Cisco CCM NCS Web Library /var/log/active/tomcat/logs/ncs/log4j/ncs.log Cisco CCM PD Web Service /var/log/active/tomcat/logs/pd/log4j/pd.log Cisco CCMRealm Web Service /var/log/active/tomcat/logs/ccmrealm/log4j/ccmrealm.log Cisco CCMService Web Service /var/log/active/tomcat/logs/ccmservice/log4j/ccmservice.log Cisco CDP /var/log/active/cm/trace/cdp/sdi/cdpd.txt Cisco CDP Agent /var/log/active/cm/trace/cdpmib/sdi/CdpMIBSubAgtLog.txt Cisco CDR Agent /var/log/active/cm/trace/cdragent/log4j/cdragent.log Cisco CDR Repository Manager /var/log/active/cm/trace/cdrrep/log4j/cdrrepmgr.log Cisco CDR files on CM server /var/log/active/cm/cdr/ Cisco CDR files on Publisher Processed /var/log/active/cm/cdr_repository/processed/ Cisco CallManager Cisco IP Phone Services /var/log/active/tomcat/logs/ccmcip/log4j/ccmcip.log Cisco CallManager SNMP Service /var/log/active/cm/trace/ccmmib/sdi/CcmMibAgent.txt Cisco Change Credential Application /var/log/active/tomcat/logs/changecredential/log4j/changepin.log Cisco Client Profile Agent /var/log/active/tomcat/logs/epassoap/log4j/EPASSoap.log Cisco Common User Interface /var/log/active/tomcat/logs/cui/log4j/cui.log Cisco Config Agent /var/log/active/epas/trace/epasca/sdi/epasca.txt Cisco ControlCenter CLI /var/log/active/cm/trace/ccmservice/log4j/ccmservice.log Cisco Corefile Recovery Tool /var/log/active/cm/trace/cfrt/cfrt.txt Cisco DRF Local /var/log/active/platform/drf/trace/drfLA.log Cisco DRF Master /var/log/active/platform/drf/trace/drfMA.log Cisco Database Cli Output /var/log/active/cm/trace/dbl/*.tar Cisco Database Installation Service /var/log/active/cm/trace/dbl/sdi/*.sql.log.err Cisco Database Layer Monitor /var/log/active/cm/trace/dbl/sdi/dbmon.txt Cisco Database Library Trace /var/log/active/cm/trace/dbl/sdi/dbl*.log Cisco Database Notification Service /var/log/active/cm/trace/dbl/sdi/dbnotify* Cisco Database Replicator Trace /var/log/active/cm/trace/dbl/sdi/replication_scripts_output.log Cisco Dhcp Monitor Service /var/log/active/cm/trace/dhcpmon/log4j/dhcpmon.log Cisco Dialed Number Analyzer /var/log/active/tomcat/logs/dna/log4j/dna.log Cisco DirSync /var/log/active/cm/trace/dirsync/log4j/dirsync.log Cisco Discovery Responder Service /var/log/active/platform/log/mdns*.log Cisco Extension Mobility /var/log/active/tomcat/logs/em/log4j/emservice.log Cisco Extension Mobility Application /var/log/active/tomcat/logs/em/log4j/emapp.log Cisco GRT Communication Web Service /var/log/active/tomcat/logs/grt/log4j/grt.log Cisco IM and Presence Admin /var/log/active/tomcat/logs/cupadmin/log4j/cupadmin.log Cisco IM and Presence User /var/log/active/tomcat/logs/cupuser/log4j/cupuser.log Cisco Informix Database Service /var/log/active/cm/log/informix/af* Cisco Intercluster Sync Agent /var/log/active/epas/trace/cupicsa/log4j/icSyncAgent.log Cisco Ip Manager Assistant /var/log/active/tomcat/logs/ipma/log4j/ipma_ChangeLog.log Cisco Ip Voice Media Streaming App /var/log/active/cm/trace/cms/sdi/cms.txt Cisco License Manager /var/log/active/cm/trace/licensing/log4j/licensing*.log Cisco Location Bandwidth Manager /var/log/active/cm/trace/lbm/sdl/SDL.* Cisco Log Partition Monitoring Tool /var/log/active/cm/trace/lpm/sdi/lpm.txt Cisco Log4jinit Servlet /var/log/active/tomcat/logs/log4jinit/log4j/log4jinit.log Cisco Login Datastore /var/log/active/epas/trace/imdb/sdi/ttlogin.log Cisco Presence Datastore /var/log/active/epas/trace/imdb/sdi/ttsoft.log Cisco Presence Engine /var/log/active/epas/trace/epe/sdi/epe.txt Cisco RIS Data Collector /var/log/active/cm/trace/ris/sdi/ris.txt Cisco RIS Data Collector PerfMonLog /var/log/active/cm/log/ris/csv/PerfMon.csv Cisco RTMT Web Service /var/log/active/tomcat/logs/rtmt/log4j/rtmt.log Cisco Replication Watcher /var/log/active/epas/trace/replwatcher/log4j/replWatcher.log Cisco RisBean Library /var/log/active/tomcat/logs/risbean/log4j/risbean.log Cisco Role-based Security /var/log/active/tomcat/logs/rbs/log4j/rbsaccess.log Cisco Route Datastore /var/log/active/epas/trace/imdb/sdi/ttroute.log Cisco Row Information Spooling /var/log/active/cm/log/informix/ris/. Cisco SIP Proxy /var/log/active/epas/trace/esp/sdi/esp.txt Cisco SOAP Web Service /var/log/active/tomcat/logs/soap/csv/*.csv Cisco SOAPMessage Service /var/log/active/tomcat/logs/soapmessage/log4j/soapmessage.log Cisco SSO /var/log/active/sso/policyagent/ Cisco Server Recovery Manager /var/log/active/epas/trace/srm/log4j/srm.log Cisco Serviceability Reporter /var/log/active/cm/trace/rtmtreporter/log4j/rtmtreporter.log Cisco Serviceability Reporter AlertReport /var/log/active/cm/report/rtmtreporter/AlertRep/ Cisco Serviceability Reporter CallActivitiesReport /var/log/active/cm/report/rtmtreporter/CallActivitiesRep/ Cisco Serviceability Reporter DeviceReport /var/log/active/cm/report/rtmtreporter/DeviceRep/ Cisco Serviceability Reporter PPRReport /var/log/active/cm/report/rtmtreporter/PerformanceRep/ Cisco Serviceability Reporter ServerReport /var/log/active/cm/report/rtmtreporter/ServerRep/ Cisco Serviceability Reporter ServiceReport /var/log/active/cm/report/rtmtreporter/ServiceRep/ Cisco Stored Procedure Trace /var/log/active/cm/trace/dbl/sdi/spltrace* Cisco Sync Agent /var/log/active/epas/trace/epassa/log4j/syncAgent.log Cisco Syslog Agent /var/log/active/cm/trace/syslogmib/sdi/syslogmib.txt Cisco TAPS Service /var/log/active/cm/trace/taps/log4j/taps.log Cisco Tomcat /var/log/active/tomcat/logs/catalina*.* Cisco Tomcat Security Logs /var/log/active/tomcat/logs/security/log4j/security*.* Cisco Tomcat Stats Servlet /var/log/active/tomcat/logs/tomcatstats/log4j/tomcatstats.log Cisco Trace Collection Service /var/log/active/cm/trace/tct/log4j/tct.log Cisco UXL Web Service /var/log/active/tomcat/logs/uxl/log4j/UXL.log Cisco Unified OS Admin Web Service /var/log/active/tomcat/logs/cmplatform/log4j/cmplatform.log Cisco Unified OS Platform API /var/log/active/tomcat/logs/platform-api/log4j/platform-api.log Cisco Unified Reporting Web Service /var/log/active/tomcat/logs/cucreports/log4j/cucreports.log Cisco User Data Services /var/log/active/tomcat/logs/cucm-uds/log4j/cucm-uds.log Cisco WebDialer Web Service /var/log/active/tomcat/logs/webdialer/log4j/webdialer.log Cisco WebDialerRedirector Web Service /var/log/active/tomcat/logs/redirector/log4j/redirector.log Cisco XCP Authentication Service /var/log/active/epas/trace/xcp/log/auth-svc-1_.log Cisco XCP Config Manager /var/log/active/epas/trace/xcpconfigmgr/log4j/xcpconfigmgr.log Cisco XCP Connection Manager /var/log/active/epas/trace/xcp/log/client-cm-1_.log Cisco XCP Directory Service /var/log/active/epas/trace/xcp/log/dir-svc-1_.log Cisco XCP Message Archiver /var/log/active/epas/trace/xcp/log/msg-arc-1_.log Cisco XCP Router /var/log/active/epas/trace/xcp/log/rtr-jsm-1_.log Cisco XCP SIP Federation Connection Manager /var/log/active/epas/trace/xcp/log/sip-cm-3_.log Cisco XCP Text Conference Manager /var/log/active/epas/trace/xcp/log/txt-conf-1_.log Cisco XCP Web Connection Manager /var/log/active/epas/trace/xcp/log/web-cm-2_.log Cisco XCP XMPP Federation Connection Manager /var/log/active/epas/trace/xcp/log/xmpp-cm-4_.log Cron Logs /var/log/active/syslog/cron.* Event Viewer-Application Log /var/log/active/syslog/CiscoSyslog*.* Event Viewer-System Log /var/log/active/syslog/messages.* FIPS Logs /var/log/active/platform/fips/*.log Host Resources Agent /var/log/active/platform/snmp/hostagt/. IPT Platform CLI Created Reports /var/log/active/platform/log/SystemReport-*.tgz IPT Platform CLI Logs /var/log/active/platform/log/cli*.log IPT Platform Cert Monitor Logs /var/log/active/platform/log/certm*.log IPT Platform CertMgr Logs /var/log/active/platform/log/certMgmt*.log IPT Platform Cluster Manager Logs /var/log/active/platform/log/clustermgr* IPT Platform GUI Logs /var/log/active/tomcat/logs/iptplatform/log4j/iptplatform*.* IPT Platform IPSecMgmt Logs /var/log/active/platform/log/ipsecMgmt*.log IPT Platform RemoteSupport Logs /var/log/active/platform/log/getflag* Install File Signing /var/log/active/platform/log/authenticate*.* Install and Upgrade Logs /var/log/install/*.log MIB2 Agent /var/log/active/platform/snmp/mib2agt/. Mail Logs /var/log/active/syslog/maillog.* Mgetty Logs /var/log/active/mgetty/mgetty*.* NTP Logs /var/log/active/syslog/sd_ntp.* Netdump Logs /var/log/active/crash/magic/. Packet Capture Logs /var/log/active/platform/cli/*.cap Prog Logs /var/log/active/cm/trace/ccm/Proglogs/. SAR Logs /var/log/active/sa/sar* SELinux logs start up scripts Logs /var/log/active/platform/selinux_startup.log SELinux Audit Logs /var/log/active/audit/vos/vos-audit.log* SELinux Logs pre auditd initialization /var/log/active/syslog/messages SNMP Master Agent /var/log/active/platform/snmp/snmpdm/. SOAP - Diagnostic Portal Database Service /var/log/active/tomcat/logs/dp/log4j/dp.log Security Logs /var/log/active/syslog/secure.* Service Manager /var/log/active/platform/log/servm*.log Service Registration Logs /var/log/active/platform/service-registration/*.log Spooler Logs /var/log/active/syslog/spooler.* System Application Agent /var/log/active/platform/snmp/sappagt/. TLC Temp Logs /common/adminsftp/log/.
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Created by
RAJAMANI Nallakaruppan
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
09-02-2013
11:30 PM
09-02-2013
11:30 PM
When making video calls on Nokia devices E6 or E7 over GSM with Nokia Call Connect software installed on them, the phones crashes. The crash isn't experienced if the phones don't have the software Nokia Call Connect installed on them The Nokia Call Connect version which is affected is 2.02(517) and following are the Nokia phones which are affected Nokia E6-00 111.140.0058 (Nokia Belle Refresh)
Nokia E7-00 111.040.1511 (Nokia Belle Refresh) The issue has been resolved with a Engineer Special image of Nokia Call Connect. The issue is also being tracked with the Cisco Defect ID CSCuj00194 . Please contact Cisco TAC for the Engineering Special image. This is a Symbian file which has to be installed on the affected Nokia phones for the issue to be resolved. Due to some business constrains, Nokia will not be able to publish this Engineering special on the OVI store. More information of the Defect CSCuj00194 can be found at http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuj00194 The details of the defect are as follows : Symptom:
Nokia phones crashes when making Video calls over GSM with NCC installed
Conditions:
NCC(Nokia Call Connect) installed on Nokia Devices
Nokia version 2.02(517)
Workaround:
Engineering Special available for the issue
Please contact Cisco TAC for the same
Further Problem Description:
When making video calls on Nokia devices over GSM network, the devices crash when the Nokia Call Connect app is installed on them.
Affected Nokia Devices
Nokia E6-00 111.140.0058 (Nokia Belle Refresh)
Nokia E7-00 111.040.1511 (Nokia Belle Refresh)
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
07-06-2011
02:55 AM
07-06-2011
02:55 AM
Hi Semyon, I am not aware of a command or a script which can be run on the CLI. But if you want Enable CUP/CUPC for a number of users at the same time then you can use the Bulk Administration-->CUPS-->Update CUPS/CUPC Users in the CUCM, this way you can enable it for a number of users at the same time. Let me also check if anything can be done for a command in CLI. HTH Regards Rajamani P.S: Please rate helpful posts
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
03-21-2011
10:09 PM
03-21-2011
10:09 PM
Hi Sunish, Have you given the Primar Extension Number for the User in the End User configuration page? And the user association in the Device Phone Configuration Page? Are you trying to use a Shard Line DN here. Regards Rajamani
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
03-21-2011
07:39 PM
03-21-2011
07:39 PM
As payal said, try to check the connectivity. Try to ping the Iphone from the Callmanager and check, you can get the IPhone IP by going to whatismyip.com on your Iphone. What is network topology like? Iphone--------Internet-------ASA---------Callmanager ? Regards Rajamani P.S : Rate helpful posts
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
02-02-2011
01:39 AM
02-02-2011
01:39 AM
Hi Mohammed, Yes i want to know whether you use Customized Filters in your Active Directory - Domain Controller ? Because if that is the case then we may need to change the search filter Regards Rajamani
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
02-02-2011
12:37 AM
02-02-2011
12:37 AM
Hi Do you use a custom filter in your Active Directoy? And if possible could you please also attach the snapshot of the User Activation / Deactivation Page? Regards Rajamani
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
02-01-2011
11:12 AM
02-01-2011
11:12 AM
Hi Found a link which may be useful to you. Just follow the procedure given here http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml , though the link is for Cisco 7970 IP Phone the procedure is same for all the phones. The file type should be PNG file and the image file specifications for the Cisco 7945 Phone is Full size image-320 pixels (width) X 212 pixels (height) Thumbnail image-80 pixels (width) X 53 pixels (height) Let me know whether you were able to change them or you face any issue in changing them. Regards Rajamani
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Created by
RAJAMANI Nallakaruppan
in IP Telephony and Phones
in IP Telephony and Phones
02-01-2011
10:57 AM
02-01-2011
10:57 AM
Hi I had even faced a similar issue with the 7936 Conference Stations not registering to the Callmanager v 7.X. It is because that the Conference Station does not understand the configuration file sent by the Callmanager v 7.X. The workaround would be that you can try to downgrade the firmware on your Conference Station to either 3.3.16 or 3.3.15 and then try to register it with the Callmanager v 7.X. Regards Rajamani
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04-05-2017
Jakub, I went through the logs, looks like a cert issue. can you post
the screenshot of the Cloud on...
Created by
RAJAMANI Nallakaruppan
in Unified Communications Infrastructure
04-16-2015
04-16-2015
Hi ElterLooks like the install is failing at the database. The first
thing would be is to dump the i...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
04-16-2015
04-16-2015
There were a couple of videos that came out with Jabber 10.6 in Cisco
communities websiteThey had al...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
04-16-2015
04-16-2015
HiHow much is the RAM? Can you try increasing the priority for Jabber in
the Task Manager?Does this ...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
04-16-2015
04-16-2015
Are you trying to export the personal contacts or the normal presence
enabled jabber contacts?There ...
04-16-2015
Hi Laith Ibrahim Check this parameter in the CUCM System—>Enterprise
Parameters—>”Self Care Portal D...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
03-31-2015
03-31-2015
HiDo you use DNS SRV records for logging in? Is it on-premise or over
the Expressway(MRA) setup? The...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
03-31-2015
03-31-2015
Hi Manfred Can you attach a problem report from the Jabber Windows
client? Also, mention the 3-digit...
03-31-2015
Can you please try with Jabber 10.6.1? If it is still not working, we
would have to collect the Prob...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
03-31-2015
03-31-2015
Hi SebastienI don't think this can be done manually. Is there any
specific need to do this in bulk? ...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
03-31-2015
03-31-2015
No, there are no books for Cisco IM&P in-specific except for the
fundamentals
http://www.amazon.com/...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
07-05-2014
07-05-2014
I ll see if we can have a feature request for more CCMCIP profile
serversI ll post on the thread onc...
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
07-05-2014
07-05-2014
Hi Sorry for the delay Yes, right now there isn't any other option
Created by
RAJAMANI Nallakaruppan
in Collaboration Applications
06-05-2014
06-05-2014
Interesting, we will test this as well and let you know the resultsDo
you happen to have any other J...
Public Statistics
| Date Registered | 11-11-2010 04:08 AM |
| Date Last Visited | 09-11-2019 06:47 AM |
| Total Messages Posted | 72 |
| Total Helpful Votes Received | 113 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
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| 5 | |
| 5 |
