Hi. First create Service Templates for Extension Mobility Device Profiles (service = Extension Mobility Access) and Extension Mobility Lines (service = Extension Mobility Line). Then at the user level, use either the Quick Service Provisioning (Provision Services button) or the Custom Wizard (Custome Services Wizard button) to provision the Extension Mobility Access (DP) and Line Services for a user (make sure that the combination of Service Area and User Role allows these services to be provisioned for that user). /Phil