The Attendant advanced console software v11 on our reception pc is not working, though it looks ok, calls to extensions are just being cut off. The queue is ok, but any attempts to forward result in the operator hearing one ring then it cuts the call. Blind transfer in the active call space is greyed out. You can attempt to blind transfer in the park call box, but it fails as described. The operator is manually completing the process on the actual phone as a work around.
I followed the troubleshooting document and have included the result of the cucm sync report, which clearly indicates a problem but I can't find the error code on the internet. The error code is 9100, function parameter error. I also tried to reinstall the TAPI but that hasn't work.
Cisco Unified Attendent Console is the following version
| System Version: 11.0.1.10-2 |
| Administration Version: 11.0.1.891 |
Call Manager is
System version: 11.0.1.22900-14
Please advise, thanks
