Unity 4.0(4): Exchange 2003 subscribers not identified

[rcoe]

I have an issue in my New York office where the subscribers that have their mailboxes homed on the Exchange 2003 server are not being identified when they leave messages for other users. When these people leave messages for people outside of the New York office (i.e. Washington, D.C.; London; Brussels; and San Francisco) they are identified properly.

The users that have their mailboxes homed on the Exchange 5.5 server in the New York office are identified properly regardless of whom they leave a message.

Any thoughts on this problem would be appreciated and would save me from having to push back my New York Unity cutover, currently scheduled for this weekend.

Thanks.

[kechambe]

Are the message getting to the mailbox but appear to be from an unknown/outside caller or do they get stuck in the UMR failed directory?

Thanks,

Keith

[rcoe]

The messages ARE getting delivered appropriately. None of them have have gotten stuck in the UMR.

[rcoe]

I have resolved my problem. It turns out that the mail administrators had done a little reorganization of the storage groups and message stores on the New York server. Rerunning the Permissions Wizard fixed the problem.