Importing Users Exchange 2003 Problem

[astrohmeier]

Hello,

I have a customer with Exchange2003 /5.5. I installaed Unity 4.0.4 and it runs. If I want to Import a user and I click search for searching AD Users I get an error that the page cannot be displayed.

Importing a user over the Tools Depot is possible.

Achim

[tonyw1538]

This happened in our environment as well.

If you have the same situation, then you will be able to add users from the Unity server itself, but not from a remote computer.

The solution for us was to add the Unity server to the list of 'trusted' sites in Internet Explorer at the desktop.

[astrohmeier]

Hi,

thanks for your answer. In my case it dosen´t run anywhere. The only possibility to import users is the Tools depot.

Achim

[jrezab]

This has been a problem even in early 4.x versions. If you have done a query (magnifiy glass) to query a subscriber by extension, the import new user will fail. Your last query subscriber must be by alias, firstname or lastname, then import will work.