05-07-2009 07:59 AM - edited 03-18-2019 11:00 PM
Hello,
I have configured a Greeting for a user. When I playback the greeting, all is fine. The problem is when you call into the extension attached to the greeting, you get an older Greeting that user recorded and I have no idea where this is. The Status Monitor states it is playing a greeting for this user, but it is not the one I recorded??
Any insight would be appreciated.
Thank you
Gene
Solved! Go to Solution.
05-07-2009 08:07 AM
Hi Gene,
It almost sounds as if the "Alternate Greeting" is enabled for this user. If so, it will override all other Greetings :)
Hope this helps!
Rob
05-07-2009 08:07 AM
Hi Gene,
It almost sounds as if the "Alternate Greeting" is enabled for this user. If so, it will override all other Greetings :)
Hope this helps!
Rob
05-07-2009 08:42 AM
Thanks, that was it. Should have checked it.....Didn't figure that the user new how to do that. Thanks again
05-07-2009 08:51 AM
Hi Gene,
You are most welcome my friend!
User's ...they'll surprise you every time ;-)
Cheers!
Rob
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