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Unity 4.1(1) upgrade to 5.x

tfelmly
Level 1
Level 1

I'll be upgrading Unity 4.1(1) with failover and Exchange 2003 off box to Unity 5.x for a future Exchange 2007 install.

Any thing to watch out for upgrading Unity or is it a straight forward upgrade? Will I loose any call handlers, or other settings after the upgrade?

Todd

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

pretty straight forward i would say, if it's on the same HW then nothing should be lost. if migrating to new HW you can refer to the DIRT information from the unity tools depot online to see what will and what won't be backed up

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Tray Stoutmeyer
Cisco Employee
Cisco Employee

For further info on the procedure, look here.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge020.html

Should be pretty easy.

Tray

Some quick tips...make sure you run the AD schema update for Unity 5.0. Make sure you update the Unity TSP after install.

These are normal causes of issues!