Unity 4, Alias Already Exists but can not find it

[Bhuwan Bhashkar]

When i am trying to add a new Alias to Unity, it says Alias already exist but can not find it any where in Unity.

[Bradford Magnani]

Sounds like SQL already has row in the Subscriber table for this user... I would recommend opening a TAC case to get it removed.

Hope that helps,

Brad

[Tray Stoutmeyer]

I think you could also use the remove subscriber properties and find this user to remove it. This tool is located in x:\commserver\utilitites\removesubscriberproperties.

Open the tool and it will look like your AD snap in. If you find the user that Unity states exists when it shouldn't and has a bunny icon next to it, you should be able to select it and delete it. It then will be totally cleared out of Unity.

Tray