Unified Communications Infrastructure

I am migrating to unity connection 7.1 with imap backend. Does the concept of imap shared folders apply to Unity?For instance a departmental mailbox/account that multiple unity subscribers have access to via their account?If so can you point me to wh...

Is Linux NetBackup supported for Unity connection v7.1

Hi,None of the Web Admin accounts (Incling ucxadministrator) can login.I can get to the OS through SSH and/or Web GUI though.I tried resetting the password from the CLI using;utils reset_application_ui_administrator_passwordAlthough this seems to wor...

When the MPX system send out a meeting e-mail the time always local time of Meeting Place Server as opposed to say Central Time. How do I fix this?

Hi,My VoIP topology is as follows:CUCM6.1 talks to 2 gateways: one for outgoing landline calls, one for outgoing cell phone calls. Incoming calls all use the landline gateway.My problem is in caller number presentation when incoming calls from landli...

HiAny information about how configure ip communicator whit send desktop 3Tks

I have call manager 4.x and Unity 4.x . I have set up the IVR in Unity 4.x. Diallling an extension directly in the IVR only works for some phones. The extensions that do not work give a recording from the IVR saying " I do not recognise that as a val...

Hi,I have Unity 4.0(3) SR1 integrated with CCM 3.3I have "Allow callers to dial an extension during greeting" checked in the Caller Input of my AutoAttendant Call Handler. Now when I test calling the AutoAttendant Call Handler and try to dial an exte...

Can any body help!!! It's quite urgent for me.I am trying to install Unity on a new MCS-7825-H4 server. I used the right Platform Configuration disk come with the machine, but it stops every time when the Windows XP logo appears. I think it’s the arr...

I have UCM 7.1 and implemented Xmedius Fax solution with it.  They currently have a Force Authorization Code on all Long Distance calls.  I am trying to send a fax with XMedius through Call Manager and it will not let the call through because it does...

Hello,I am upgrading a Unity 5.x w/failover cluster to 7.x.  This is tied to Exchange 2007.Does a strategy exist to use failover to minimize downtime, or do I technically need to upgrade the primary, rebuild the secondary and run failover config?Than...

We are currently running Unity Connections 7 integrated with Active Directory.  When somone leaves the company, we disable their account.  So along with that, then the unity voicemail box is still active (unitl manually deleted) but cannot be accesse...

Hello All,            We have a Call Manager Linux server running 5.1.2.1000-11.  This is the publisher and recently the server hs gone unrespsive for 15 minutes at a time.  I have recently enabled link status traps on the switch to see if that is th...

Can someone post a basic VG204 config file so I can compare it with one I have for our fax machines.  We are running CCM 6.1 with what I believe is a H323 Gateway... I think... How could I tell if I have H323 or MGCP?TIA