Unity 4 with CCM 4.1(3) - Multiple extensions to single mailbox?

[kelly-john]

Hi -

We are using Unity as a voicemail system only, and have a number of users on different IP phones/dir numbers that would like to share the same voicemail box? Is this possible?

[SCOTT VOLL · Accepted solution]

under subscriber go to alt, extension. you can place 9 additional extensions there.

Scott

[kelly-john]

DOH!

(You can tell i don't know much about Unity)

Thanks for the reply.

[lfulgenzi]

If you use Unity as your autoattendant, and you dial on of these alternate extensions, the primary user's extension is called.

That was a bit of a drawback for us.