If at all possible, I would consider doing a real world test and running the command "utils service list" until you see all are running. Depending on hardware and database size, etc. I've seen this take up to a few minutes. You should be able to run similar tests on all your servers.   As far as order is concerned, I think others have also stated: pub, tftp, subs then uccx pub then sub. unity connection can be started at the same time as uccx pub since they don't have dependencies. ... View more

Our integration was with CUCM (4.1(3)) and also with SRST when CUCM was down. I would suspect (read hope!) that there would be similar behaviour with CME. But as we've seen in the past, CUCM and CME behave differently on many issues. Good luck, and let us know how it turns out. ... View more

We were able to do this by adding a DN on a phone with the same extension as the general mailbox. The MWI hits the phone and changes the prompt accordingly. As long as the correct voice mail profile is set for that line, when you push the messages button with that line selected, you should be asked to log in appropriately. ... View more

Something you can try... Create a new class of service, where the maximum greeting length is 1 second. Then assign that class of service to the user you want to make sure doesn't record a different greeting. It's not perfect, but it might give you something close to what you are looking for. Depending on how the error handling works, it will either record 1 second of the person's greeting, which they then have to listen to and accept (or change?) or it will interrupt them while recording. Worth trying out. ... View more

While I can't give you a definite answer on the low speeds, I can tell you that as far as I know, 14.4 is likely the highest rate you are going to get on a VG224. Any of the support I've gotten either through TAC or support forums/lists say to remove SG3 support (33.6->14.4 and remove ECS) in order to make things work. That being said, there was some mention of SG3 support coming down the line: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/uc7xsrnd.pdf (page 190) It's  a brief mention, but that's better than nothing! ... View more

I have seen this link referenced a few times .... http://forums.cacti.net/viewtopic.php?t=20443 and just found this one as well with a quick google search http://forums.cacti.net/about10857.html It really all depends on what router you're using, what SNMP tool you are using, and what protocol on the gateway you are using, i.e. MGCP, H323, SIP, etc. here's the google search: http://www.google.ca/search?q=mrtg+cisco+pri but you could substitute mrtg with cacti, and add mgcp or h323, etc, until you find exactly what you are looking for. HTH ... View more

this should help: ! stcapp ccm-group stcapp ! sccp ccm identifier ccm1 sccp ccm identifier ccm2 sccp ccm identifier ccm3 sccp ccm identifier srst sccp ! sccp ccm group associate ccm ccm1 priority 1 associate ccm ccm2 priority 2 associate ccm ccm3 priority 3 associate ccm srst priority 4 ! ... View more

As far as I can tell from my configs, you just add the SRST router as the final CCM station in the group configuration. I am running SCCP on my VG224s. Can't tell you about MGCP or H323. Sorry. ... View more

You can also look at the 911 Enable product if the remote locations are serviced by different PSAPs. I just attended a webinar and was very impressed. http://www.911enable.com/ ... View more

It all depends what you're using the gateways for. If it's primarily analog phones, go with SCCP. When you configure FAX/modem passthrough, even modems and faxes will work without too many issues. The big thing is contact enabled alarms. This needs MGCP as far as I know, otherwise you lose the location information of the alarm. In that case, buy a vg202/4 for the few alarms you have or a separate vg224 for alarms only and config that as MGCP. ... View more

I would put my money on a Linux platform buying more time between reboots as well as fewer 'bugs'. Perhaps not fewer bugs in the first few releases, but less and less. While many bugs can be attributed to programming issues, I'll bet some of them, if not most, are related to the underlying issues of Windows itself, i.e. memory leaks. Sort of reminds me of our old Novell servers which were not rebooted for more than a year on most occassions. When you start with a solid foundation, you're good to go! ;) ... View more

We've had our voip installation for about 7 years now, and before implementing our monthly restarts we were plagued with issues. Nothing voice quality related, more feature related. It covered everything from setting/unsetting forwarding targets, park numbers not working, hunt pilots not working, voicemail ports hanging, etc. The standard response from the TAC was that we consider rebooting during off-hours, failing that upgrading our version of CallManager, TSP, etc. While on a number of occassions we spent some time troubleshooting the trace files, they always said, please reboot and see if that fixes the problem. I don't think it's an issue with Cisco programming per se, the underlying platform is Microsoft Windows and Microsoft SQL. ... View more

We have a similar deployment, 1 pub, 1 tftp + 4 subs and about 7500 devices. Up until April, we were doing a monthly restart of all our IP telephony servers, including unity, exchange, IPCCx, etc. We were hoping that 4.1(3)sr4 would be stable enough, but alas, we are now running into problems. Forwarding not working on phones, CTI route points failing, voiceports getting into a hung state, etc. Cisco's recommendation of rebooting every 3 to six months is way to long in my opinion. We are now considering going back to monthly restarts. We might consider once every two months, but it's not worth the potential unexpected service interruptions. It's a lot easier to say that you are rebooting your servers between 3 AM and 6 AM and let people know what can happen. The services don't really go down, the phones will failover to the backup server and any calls in progress will be maintained, granted with limited features. ... View more

I have CallManager, not CCM, and I have a need for multiple alternate extensions. Is there a way to do this with general delivery mailboxes and the groups associated with them? ... View more