10-15-2009 01:59 PM - edited 03-18-2019 11:50 PM
Hello,
I have read several posts and all have confirmed that a combination of GSM and COBRAS is the perferred method for moving a subscriber betweeen two digitally-networked Unity 7.x servers (Unified with Exchange 2K3).
Concerning subscriber data, what does not come over with the migration. Specifically, does the phone password/voicemail PIN get restored? I've read the docs and I cannot find any reference to this piece of subscriber info.
Is there anything else (that a migrated subscriber would notice) that changes?
Thanks,
- Tony
Solved! Go to Solution.
10-15-2009 02:16 PM
Moving Unity 7 to Unity 7 will preserve the PIN (phone password) just fine.
The only PIN issues you have to worry about with COBRAS are when moving from Unity 7 or Connection 1.x (Windows based) to versions of Connection prior to 7.1(3). Other than that PINs are always preserved.
There's a rather extensive section in the COBRAS help about what data is included and what is not off the COBRAS home page:
http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html
hopefully that will answer your questions - if not please let me know what's not clear so I can update the doc.
10-15-2009 02:16 PM
Moving Unity 7 to Unity 7 will preserve the PIN (phone password) just fine.
The only PIN issues you have to worry about with COBRAS are when moving from Unity 7 or Connection 1.x (Windows based) to versions of Connection prior to 7.1(3). Other than that PINs are always preserved.
There's a rather extensive section in the COBRAS help about what data is included and what is not off the COBRAS home page:
http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html
hopefully that will answer your questions - if not please let me know what's not clear so I can update the doc.
10-15-2009 04:08 PM
Thanks Jeff (as usual).
10-15-2009 05:11 PM
On the second half of my question...is there any other indication to the end-user that they have been moved? We are not using VMO plugin in Outlook and we would change their pilot to the new Unity server so they would not be doing any cross-server functions.
Thanks again.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide