Unity 8 without lotus

[Jonn cos]

Hi all experts.

We will be using unity 8 with lotus. Unity server (and CUCM 8) will be placed in a new location, where only few users would be sitting in start. For now, we dont require voice mail services but we need auto attendant to be active. We will be running AA on unity 8. Now the issue is, lotus server will not be placed (for few months) at the new location. Consultant tolds us that unity will require sync with lotus server to function properly, even at the time of installation, it will require to communicate with lotus server.

I want to know, that if we perform installation of unity 8 at our current location ( where lotus server is also placed) and afterwards, place unity server at new location to serve only as AA, will it work ? according to consultant, it wont so i wanted to know your opinion as well

Thanks alot in advance

[David Hailey]

Ok - a point of confusion here.  Your title indicates you will not be using Lotus with Unity 8.  However, your post indicates that you will.  So, need some clarification here.

Bottom line - Unity 8x does not support Lotus/Domino integration.  The only supported integration moving forward after Unity 8x is Microsoft Exchange.  So, if you want to use Lotus/Domino with Unity then you will not be using Unity 8...you'd have to go with Unity 7x or below.

However, it is possible you mean Unity Connection?

Please clarify.

Hailey

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[Jonn cos]

Dear Sir,

I am really sorry for the confusion. Let me explain it again

We will surely use unity 8 with lotus domino. But currently, in new building, we are not able to move lotus server with unity server. So for time being, is it possible to run unity without lotus just to avail its AA services ?

I have to check the PO again, so like you said, if we are buying unity 8, then it doesnt support lotus, which invalidates my query. But kindly answer my query keeping  unity 7 in mind. And Yes its Unity and not unity connection.

Pls guide me.

[Jonn cos]

I have checked.

Its unity 7. I am really sorry for the blunder i made.

Kindly guide me with respect to unity 7

Thanks in advance

[David Hailey]

OK. Now that the issue of version is cleared up, the answer to your

question as I understand it (you want to build Unity as a standalone

because no message store is available and then integrate with Lotus Notes

at a later time) is No. Unity cannot be built as a standalone system in

any scenario. It must have a message store to integrate with upon

installation. That message store can be (up to version 7.x) Exchange or

Lotus but it is required upon installation. No message store = incomplete

installation.

Is this a new installation or an existing implementation where you are

moving locations?

Hailey

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On 12/3/10 4:46 AM, "Jonn.cos88"

[Jonn cos]

Dear Sir,

You again misunderstood me. Kindly let me explain our scenario in detail.

Currently we are settled at location A. Everything is working here, IBM blade servers,routers etc. We have lotus notes server here. Now we are planning to move our users (few at a time) to a new location B. This new location will comprise of IP phones. We will be placing CUCM there. Now the problem is that, currently we are not in the position to move the lotus server there, so the following was decided

1) The vendor will perform the installation at location A(old) where it can integrate with lotus server.

2) After installation we shall move unity server to work only as AA for now, we dont care if voice mail services are not active, we just need to use unity as AA.

So keeping above requirement, after installation at location A (where lotus server is present) can we move just unity server to new location B and use it as AA ? currently we just need to use it as AA so pls guide me

[David Hailey]

I didn't misunderstand you - I knew it was one of 2 scenarios and now

you've clarified which one it is. In any case, Unity MUST have access to

it's message store, directory, and etc.  The only exception is a voicemail

only configuration where Unity is a standalone system with on-box

Exchange, AD, etc.

Cisco has the following requirements as far as bandwidth is concerned for

scenarios where Unity is separated from Domino (message store):

New installs require 100 Mbps between Unity and Lotus (the old requirement

was 10 Mbps and it is noted that any system installed under that pretense

is OK unless insufficient bandwidth begins to affect performance.  From a

support perspective, you would need to upgrade BW).

You also cannot separate Unity via a firewall from Domino servers where

mailboxes are homed for Subscribers, or that Unity monitors for the

directory, or the primary server to which Unity sends messages, or the

domain controller where Unity install and service accounts reside.

So, it may not be the answer you're looking for but your vendor was

correct in that Unity requires constant integration with Lotus for proper

operation.  If you meet the BW requirements, you can move Unity and just

monitor for any issues.  You could also consider leaving Unity as-is and

routing all calls to/from the WAN; however, I'd probably lean towards the

first option.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html#wp494986

Hailey

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On 12/3/10 10:58 AM, "Jonn.cos88"

[Jaime Valencia]

Just to add to Hailey's advice the reason behind this is pretty simple. If Unity upon boot up cannot reach the message store, the main Unity service avcsmgr won't start. If it doesn't, start Unity cannot perform any function.

If all you need are AA capabilities you might also consider CME/CUE AA's depending on what you have on the other site.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Jonn cos]

Dear Java,

we have not purchased CUE, but i have 2821 router that can act as CME. Can you kindly guide me, that whether i can use CME as full fledge AA ? following would be my requirements

- Greetings message

- Press 1 for english, 2 for urdu

- If you want to talk to Finance dept, press 3

- for training dept press 4

so on upto 6

-If you want to return to main menu press 7

- Pres 0 for operator

Can a CME AA fulfill above requirements. The consultant told us that CME AA comes with limited functionality. But we were not able to understand what was the limitation. In my case, pls take out some time to help me out. I will try configuring above on my own so kindly just confirm me if the above AA is possible or not

Thanks alot in advance

[David Hailey · Accepted solution]

Take a look here at what your options are:  The most likely thing is that you'd use CME with CUE but this should clear things up a bit.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080566c4a.shtml

Hailey

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[Jonn cos]

Thanks David and Java. I will try CME AA feature for now i guess :-)