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Unity Cluster

Yanivaloosh
Level 1
Level 1

Hi

I have unity servers running on same vlan on Vm environment. replication between both servers are fine, but cluster is not running properly.

both servers cant "see" each other.

SERVER-NAME     IP ADDRESS      (msec)  RPC?    (ID) & STATUS   QUEUE   TABLES  LOOP?   (RTMT) & details
-----------     ------------    ------  ----    --------------  -----   ------- -----   -----------------
XXX      10.XXX.XXXXXX  0.037   Yes     (2)  Connected   0      match   Yes     (2) PUB Setup Completed
XXY    10.XXX.XXX.XXY   0.408   Yes     (3)  Connected   0      match   Yes     (2) Setup Completed
 

attached print screen from serviceability web page.

2 Replies 2

Can you try restarting the Subcriber, as the Publisher is primary and if you are not experiencing any call issues.

This seems to be Split brain mode which refers to a state in which each database server does not know the high availability (HA) role of its redundant peer, and cannot determine which server currently has the primary HA role. In split brain mode, data modifications may have been made on either node, and those changes may not be replicated to the peer. Also, neither or both nodes may be functioning in the primary HA role. Split brain mode occurs when there is a temporary failure of the network connections between the two database servers, for example, due to one of the following occurrences:

• Restart of either database server during synchronization.

• Physical disconnection of the Ethernet cables from a database server.

• Loss of power to one or both database servers.

http://www.cisco.com/c/en/us/td/docs/telepresence/tx/exchange_system/1_0/install_admin/book/b_install_admin/split_brain_recovery.pdf

refer below posts with similar issues and resolutions.

https://supportforums.cisco.com/discussion/11051396/cisco-unity-connection-cluster-issue

https://supportforums.cisco.com/discussion/12738316/unity-connection-cluster-issue

http://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/116683-problemsolution-product-00.html

regards,

-Do rate helpful posts.

i follow all steps above with no luck.