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Unity connection :Change from basic to enhanced users

Austin3:16
Level 1
Level 1

Hello all.

In the current Cisco Unity Connection setup, I have 11 users with Basic licenses. I have now purchased 11 Enhanced licenses. How can I migrate the existing users from Basic to Enhanced.

Please help!

2 Replies 2

Enhanced User License - Get all the user and interoperability functions available with the Basic license plus the Cisco Survivable Remote Site Voicemail capability for branch-office users. Enhanced licensing provides a second standby mailbox at the branch office for remote users.

so there is no available option  to migrate those users from basic license to Enhanced license, if you don't have basic licenses or during SRST mode, those users will consume the Enhance license. 

Minor clarification: CUC will automatically borrow from the pool of Enhanced licenses 1:1 to fulfill the quantity of Basic licenses required by the system.