09-19-2013 10:10 AM - edited 03-19-2019 07:18 AM
Hello,
Unity connection: 8.6.2.23900-10
Unified Messaging with Office 365 / auto-discovery
I am getting following core dumps and voice-mail to e-mail stopped.
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At Wed Aug 28 17:45:46 EDT 2013 on node 10.10.30.254, the following CoreDumpFileFound events generated:
TotalCoresFound : 1
CoreDetails : The following lists up to 6 cores dumped by corresponding applications.
Core1 : Connection Mailbox Sync (core.1269.6.CuMbxSync.1377726312)
AppID : Cisco Log Partition Monitoring Tool
ClusterID :
NodeID : cmbe8
TimeStamp : Wed Aug 28 17:45:16 EDT 2013 At Wed Aug 28 17:45:46 EDT 2013 on node 10.10.30.254, the following CoreDumpFileFound events generated:
TotalCoresFound : 1
CoreDetails : The following lists up to 6 cores dumped by corresponding applications.
Core1 : Connection Mailbox Sync (core.1269.6.CuMbxSync.1377726312)
AppID : Cisco Log Partition Monitoring Tool
ClusterID :
NodeID : cmbe8
TimeStamp : Wed Aug 28 17:45:16 EDT 2013
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I did a bug search and found some relevant ones but the conditions didn't match exactly except for the following:
CSCtz31625 - CuMbxSync Cores while logging Autodiscovery diagnostics
Workaround:
Disable CsExMbxLocator INFO level Micro traces (Trace Number: 12)
I have already confirmed that the above trace is not enabled but I am still getting core dumps.
Upon analysing the Core dump file, I see the following error but I am unable to find anything relevant on this error:
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Core was generated by `/opt/cisco/connection/bin/CuMbxSync'.
Program terminated with signal 11, Segmentation fault.
+++++++++++++++++++++++++++++++++++++++++++++++++++
I have double checked, we are not using special characters in User names which may have been another possible cause for the core dump.
I'll appreciate any help on this. I am attaching the Core dump file if someone would like to have a look.
thanks,
Kapil
09-19-2013 07:01 PM
You are hitting this defect
CSCud56304-MBXSync service crashes & core generated due to null entry in UC cache
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