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[Unity connection] delay to acces voicemail

Emmanuel Vilela
Level 1
Level 1

Hello,

Unity Connection : v8.6.2ES25.21900-25

When I try to access voicemail from any IP Phone, It is getting some delay to access that... 2 rings before to access the voicemail.

I've check on Internet, i found two post about this problem, but all the solution don't work for me.

RAM : Ok

TSP : Ok

Any idea ?

Thank for u help guys !

EV.

3 Replies 3

davrojas
Level 3
Level 3

Hello Emmanuel,

I see you are on version 8.6, however please verify if this bug would still be the case:

https://tools.cisco.com/bugsearch/bug/CSCts41857/?reffering_site=dumpcr

-Regards,

Dawid

Hello,

Thanks for ur answer but my cuc pub is active

Any idea ?

Regards

EV.

Hello Emmanuel,

Is the Sub line group first in the Hunt List? Try assigning first the Publisher, or the other way around and test.

Also check replication on CUCM and CUC.

Dawid