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Unity Connection - DST Issue

gordon.hawkins
Level 2
Level 2

Hello,

Today I found one of my UC boxes was an hour ahead still - the funny thing is that the system clock and the internal UC clock (when I go to a user's page in UC Admin and check their last login time) is correct.

Only through the TUI are the messages still 1 hour ahead..

Has anyone else seen this?

Thanks,

Gordon

3 Replies 3

Same exact problem here. Hopefully this gets resolved soon.

I am having the same problem on all UC 1.2(1) mailboxes. I'm assuming it had to do with the time change this past weekend. I tried restarting the Unity Connection service using the tray icon, left a message for a user at 10:21am, then checked the message using the TUI, but it says the message was received at 11:21am. Still an hour off. In ciscopca, the Unity Inbox shows it off by 1 hour also, but it showed the message received at 11:21:22am GMT-05:00. We are in the central zone, which should be GMT-06:00.

So, I checked the cuadmin pages, System Settings, General Configuration, Time Zone, and it is set to (GMT-6:00) Central Time (US & Canada), which is correct. So, where does it create the timestamp from for the messages?

Any resolution yet?

Thanks,

Kevin

There was a bug opened for this with some details on it: CSCsg55868

short story, the libraries used in the database on Connection jumped the gun on the DST date changes planned to go into effect next year (i.e. waiting till the first week of November to change). So the timestamps will be correct for both the web clients and the conversations this Sunday.

Since creating an ES takes a few days to build and test and post, they've decided not to issue an ES for this since it corrects this weekend.