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Unity connection greeting

adamgibs7
Level 6
Level 6

Dears,

I have installed the locale in unity connection when I change the default greetings for example "opening greeting" or any other greeting in the system call handler to my country language it is not in effect it still plays in English, how I can change all the system default greeting to the locale which I have installed.

thanks 

1 Reply 1

did you change the language from the message setting-->Language that you want to hear for the user.

'it is possible to enable users to record greetings in each language installed on the Unity Connection server, independent of the system default language, by setting the Inherit Language from Caller setting. In general, the language in which recorded greetings are played depends on what is selected for the Language That Callers Hear setting on the Message Settings page for the user'

when you choose a lang

uage in which to record a greeting, Connection plays the Greetings menu options in the same language.

Use System Default Language

Greetings are played and recorded in the language selected as the system default.

Inherit Language From Caller

Unity Connection users are able to record greetings in each language installed on the Unity Connection server.

A specific language

Greetings are played and recorded in the language selected from this menu.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag130.html#34597

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagx/7xcucsag150.html#27874

https://supportforums.cisco.com/discussion/10938086/using-unity-connection-71-multiple-languages