11-15-2011 04:26 AM - edited 03-19-2019 03:57 AM
Hi All,
I'm having a problem with the IMAP service failing on my Unity Connection servers, we are running version 8.5 and the problem seems to be effecting both the servers in the HA pair.
I have checked the trace files and have found that the following error, which states the ports are already in use, however this being on the Unity connection server it's self I don't see what could eb using the ports.
10:09:00.629 HDR|11/14/2011 ,Significant
10:09:00.629 |9816,,,-1,-1,The Connection IMAP server could not initialize one of the listening sockets. Another application may be using one of ports reserved for IMAP. Stop that application and restart the Connection IMAP service.
10:09:01.241 |GEN getTraceObject = 0x8d5db48, m_pGenTrace = 0x8d5db48
10:09:01.241 |GENAccessTrace obj is being used
10:09:01.241 |GENStarted() entered
10:09:01.242 |GENStarted(): mmfID=310700, hGenControlFile=24
10:09:01.242 |GENStarted(): mmfID=310700, lpMMFile=b10fb000
10:09:01.242 |GENStarted(): mmfID=310700, pGenControlFile=b10fb000
10:09:01.242 |RISGENAccess: pmmfControl mmfId: 310700
10:09:01.242 |objectTable basename GEN_ALARM_MAPFILE.310700 entered
10:09:01.242 |objectTable basename GEN_ALARM_MAPFILE.310700 entered
10:09:01.243 |risdb createLock hMutex = 8d628f0, lockNmae=/dev/shm/GEN_ALARM_MAPFILE.310700LOCKID
10:09:01.243 |RISGENAccess: createMMF with rtn = 1
10:09:01.243 |RISGENAccess initialized! m_pGenAlarmTbl: 0x8d62f58, m_pGenAlarmMap: 0x8d61260
10:09:04.408 |9822,,,SocketPoolHelper,10,CAvSocketWaitThread::HandleIn socket(33) accept failed errno 22.
Any pointers would be helpful, I've checked around on google and the bug ID's and can't find anything.................
Thanks in advance
Solved! Go to Solution.
11-15-2011 07:04 AM
Yeah, you'll need to get the latest ES.
11-15-2011 06:49 AM
Hi,
What specific build of 8.5? You're likely hitting
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtr38672 which exhibits itself in this manner. You'll want to contact TAC for the latest ES so you can get patched for it.
Hope that helps,
Brad
11-15-2011 06:56 AM
Hi Brad,
Please see below
11-15-2011 07:04 AM
Yeah, you'll need to get the latest ES.
11-15-2011 07:07 AM
Fantastic thanks for your reply - Downloading now
I will repost once I've upgraded in a day or 2
11-22-2011 03:26 AM
Hi Brad,
Thanks for your help on this I have upgraded and works perfectly
Ellis
11-22-2011 07:11 AM
Great, glad to hear
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