Unified Communications Infrastructure

Hello all,We are in the process of migrating to an Exchange e-mail environment and at the same time trying to get everything ready for a CUPC deployment. The CUPS server was set up some many months ago, but still has not been put into production so w...

Hi,We have IPT setup in our customer location. With CUCM cluster and PSTN PRI for in/out calls and using microsoft exchange for VM.1. How about deploying Video Conferencing setup in the above IPT environment or do we need to take seperate BRI's for t...

Hello Guys,         Everytime I try to use Call Park and Meetme Conference I get a fast busy. Maybe I forgot to setup up something. I setup the the number scope for both. Do I need to dedicate a resource to them? I am running CUCM 7.0.2 on one server...

Hi all,I tried to install CUCM8 on VMware workstaion7, but failed.  It showed " ......the hardware you are using is not supported for this product ...." ( attachment vw error.jpg)i read some discussions in this community,  not sure if it is related t...

Hi,I have a new CUBAC 8 with CUPS 8 and CUCM 8I have configued the CUPS section on CUBAC and when I do the test connection it is successfulI have added the CUBAC server to the incoming/outgoing ACL on CUPSHowever I do not have phone / line presence i...

Hi everyone,i need the part numbers for the forllowing: Unified back-up server Unified communication unity messaging serverUnified communication web/tele prsence serverbrsam

Could someone please give me some advice on migrating thousands of users from Unity 4.0(5) to 8.0(3.3). The new servers are built and tested and now we need to migrate the users in a phased approach. The steps as far as I can see are;1. Delete user f...

I have installed Click to Call and I'm able to highlight a number in word or IE and dial it from my phone, but I have to edit the number to prefix it with a 9 or 91. I have two rules set up in Application Dial Rules to prefix 10 digit numbers with 9...

Hi,When trying to import route groups via the BAT import/export utility I get  the follwoing message in th error log "Invalid QSIG configuration: at least one QSIG variety must be declared". The route groups have been exported from another cluster on...

We have a sister location that has their own CM and Unity servers. They are running CM ver. 6.1.1.2000-3 and Unity ver. 4.5 ???, what would be the process to migrate them into the corp CM and Unity ver. 7.1.xxxx ?Can we use the licenses from the olde...

Hi, i tired to install the CUEAS 8.6.1.9 Trial on a Microsoft Server, but i allways get the error 1720 during installation. Here my installation steps: microsoft windows 2003 (32bit) on server and VM Vsphere 4.x + language german + all microsoft upda...

Hello,We are planning of replacing our current SBC's with Cisco CUBE. Can Cisco CUBE act as a SIP proxy server, similar to CSPS. If not, since CSPS is EOL, what is the other option for SIP proxy server if I have CUBE in my network. Or is there someth...