Unified Communications Infrastructure

I would like to create a custom auto attendant script / audio text application in Unity Connection but I am having difficulty understanding how I upload or add my custom pre recorded messages to unity connection so that I can access in the call handl...

I have a school district with UCM ver 6, 2800 vg's in each of the buildings with a h323 trunks to their legacy paging systems. Paging works as it should within the buildings. They have asked if I can setup ability to dial-in from outside (cell-phone,...

We're gonna upgrade our cluster from 4.1 to 7.1.5. The question is ,we have around 10,000 users with extention mobility (EM), Is DMA gonna export user-logged-in information , as well? So that, when the upgrade process is done, no one needs to log int...

Can someone provide a step-by-step guide for how to create and upload the proper certificates on an ASA 5505 and CUCM 8.6.1 server to allow for remote ip phone connectivity? I have the configuration complete and the remote phone will attempt to bring...

Hi All,We are planning to upgrade our existing CUCM 7.1.3 to 8.6So for this i was just trying to get the upgrade guide, but there is no much useful informations mentioned in it.So pls help to clear my queries1, Whats meant by Restricted vs unrestrict...

Finally got the hardware to bring up a presence subscriber and brought it online. everything is licensed and replication is good, I balance the users and the dashboard is green, only issue is the 100 users on the publisher cant see the 100 users on t...

Hi,GW is 2921IOS c2900-universalk9-mz.SPA.150-1.M3.binSM-SRE-700-k9Unity Express Version 8.5.1Getting below error when installing unity express 8.5.1 on SRE-700-k9Got below output by runningDebug SRE-Install allHave re-downloaded softwae twice and ge...

Hi Friends,          How to download and configure the CTL file for Cisco IP Phone. If download is not possible, how can i configure a CTL file in Cisco IP Phone 7960.          I created a dummy (empty) CTL file while i am loading the firmware in to ...

Hello all,I'd like to use a simple xml service that when invoked converts the number of the currently active callerid into a name.If possibel it must be invoked automatically on teh arrival of the external cal to the IP Phone otherwise pushing Servic...

Good Morning I have seen that a solid amount of documentation can be found to upgrade cisco unity mailstore (using the permissions wizard - mapi cdo) to MS Exchange 2010 rom Exch 2007 - but we now want to get cisco unity to be used on a handset only ...

Guys,Please have alook on attached file.Im getting this error in the mid of installation, can any body help why is that so ?Regards

I have CUCM 7.1.2 and H323 voice GW with E1 PRI [ISDN SW type Qsig], i tried to enable Mobile Voice Access and single number reach.- i tested single number reach and it working fine,- but when testing Mobile Voice Access i can not able to making new ...

Dear Networkers,I have CUCM 8.0.2 and Unity Connection 8.0 integrated successfully. I have configured Voice mail successfully too. After configuring the visual voice mail feature, i have the following issue : When trying to consult the voicemail (not...

We installed CA Certificates for tomcat signed by a CA server at our company on all our UCM 7.1.5 and Presence 8.5 servers. After the install and restart of Tomcat Service we were able to donnect to the Admin/User web interface and the new certificat...