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Unity Connection SMTP Notifications - Email subject

Sean McQuade
Level 5
Level 5

‎02-03-2015 09:25 AM - edited ‎03-19-2019 09:08 AM

Hi all,

 

We recently did a Unity 8.6 to 10.5 upgrade. Our client uses an SMTP notification device for all the users, and the behaviour between versions seems to have changed.

 

In 10.5, the email is working correctly, but has no subject. In 8.6, the e-mail would be sent with "Message Notification: Voice Message from xxx". Is this a configurable option somewhere on the system?

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Andrew West
Level 4
Level 4

‎02-04-2015 06:21 PM

Hi Sean, 

I would assume if you have a template set for all the users, if so have you gone in and looked at the Notification Devices > SMTP ? 

 

The body and subject sections are towards the bottom.

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bernhardczapp
Level 4
Level 4

‎04-02-2015 08:29 AM

Hi Sean,

 

did you fix your issue?

Having the same problem with unity connection 10.5(2)

 

Regards,

Bernhard

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Sean McQuade
Level 5
Level 5
In response to bernhardczapp

‎04-05-2015 02:07 AM

Hi Bernhard,

 

TAC eventually passed it back to the development team and a bug has been raised for the issue. No fix for it so far, but the workaround seems to be to use another locale as it seems to be British locale problem only. 

 

https://tools.cisco.com/bugsearch/bug/CSCut28345?emailclick=CNSemail

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