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Hey all,
I am in the middle of a migration of a TDM PBX to CUCM (10.5 PCCE Cluster) and on that TDM PBX we used a special analog PARK gateway from a company that is no longer around. Im working on getting this old PARK GWY working through a VG310 A...
Using Jabber Client 10.5.1 on an iPad to connect into a CUCM cluster 9.1.2(SU2).I have multiple TCT devices configured correctly on the CUCM cluster allowing me to run Jabber fine over iPhones across 802.11.I can't seem to get any Ipads working thoug...
Hi there,If you are running Prime Collab 10 AA/P Advanced with the 60 day demo license is their an upgrade path to 10.5 ? Pretty sure you need to a different entitlement to get the normal upgrade OVA. Thanks! Andrew
Hi Everyone, I have two questions...QUESTION 1I think I know my answer for sure but looking for some guidance on which version of Prime Collab to run. We currently run a CUCM 8.6 and we are in the middle of upgrading to 9.1(2). Based off the white pa...
Hey All, Previously we had integration to a Nortel CS2100 working great via a SIP trunk.Recently we had to upgrade the Nortel to SE16 and since then I have been having an issue with the following call flow. 1. Call originates from Cisco IP(SIP) phone...
Hi Arun ,
If I understand that question right...
1. You need to be running a firmware that supports ELM (Enhanced Line Mode)
2. Once you have that firmware loaded head to the bottom of the configurable items on the phone side of the device in yo...
You could do a SIP refer xfer and send the call back to CUCM mixed with Time of Day
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_0/configuration/guide/CVP_BK_CFD64ACC_00_configuration-g...
Although its an older article this is still applicable, also RTMT will be your friend for auditing.
https://www.netcraftsmen.com/audit-logs-on-cisco-unified-communications-manager-cucm/
I have never had an issue with Calabrio support assuming you have a valid contract.
Are you posting on their Success Center?
Regardless, are you network (BiB) or endpoint (desktop app) based recording?
Are you on-prem , SaaS or hybrid?
