Unity Connection to record a call

[timd]

Looking for directions on how to setup, and/or how to use Unity CNX to allow subscribers to record a phone call.

Thanks

[lindborg · Accepted solution]

Connection supports the same type of live record functionality Unity does - there's a "start live record" item in the call routing rules you can setup and to record a call the user can conference in Unity and use the live record conversation which silently records the conference and then leaves the resulting recording as a message for the subscriber who started the call.

you can get more details on the live record note page here:

http://www.ciscounitytools.com/App_LiveRecord_405.htm