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Unity Dumpster

truk_78
Level 1
Level 1

When users delete messages, do they go into deleted items or the dumpster? Also what is the unity dumpster?

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

Take a look at the following post regarding the Unity dumpster folder.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=Unified%20Communications&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1dd972e7

Deleted messages behavior is determined by the subscirber's Class of Service. If you go to Unity administration -> Class of Service -> Messages, you will see the "Deleted messages are copied to the deleted items folder" flag. If this is not set, messages are permenantly deleted when deleted from the phone.

Hope this helps. If so, please rate the post.

Brandon