UNITY - End of Dev for the SMTP Networking Feature

[5mgagnon]

Hi,

Is someone can provide the official Cisco position in regard to licensing of VPIM Networking options for existing customer who are using SMTP Networking and who will be forced to migrated to VPIM Networking ?

Is Cisco will provide for free that licence to those customer ? Or force existing customer to buy that Licence ?

Thanks

Martin

[kechambe]

The SMTP feature will not exist past the 4.0 train. When we move the 4.1 the feature will be retired.

We aren't going to force anybody to upgrade to 4.1. They can continue to use SMTP networking with 4.0. If they chose to move off of the 4.0 train they will likely want to migrate to VPIM which will require a license.

Thanks,

Keith

[5mgagnon]

Is it the official position of the Marketing or only your opinion ?

Martin

[kechambe]

This is the official Cisco position:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/relnote/cu405rn.htm#wp279187

Thanks,

Keith

[Erick Bergquist]

Sorry to get a bit off topic here, but I have a question on SMTP and MWI lamps. We just had a issue where a customer was getting messages just fine delivered to their mail box but Unity did not know they had new messages. Discovered somehow the SMTP services on the unity server were disabled.

So, I take it the mail server/store sends notification via SMTP to unity that a person has a new message. and thus if SMTP isn't running no MWI.

Since SMTP is going away in 4.1, and VPIM needs a license how will MWI work (since disabling SMTP services stops MWI)?

Just trying to get a deeper understanding of how it ties together between the systems and protocols. So when that time hits, we know if people will need to upgrade and/or reconfigure their mail servers/stores to send notification as VPIM MIME type, etc to get MWI lamps.

Thanks.

[kechambe]

What we're talking about here is the SMTP Networking feature. It's Cisco proprietary networking protocol used to send encapsulated Unity messages to another Unity system in a different digital network. SMTP Networking actually has little to do with the SMTP Windows service.

But as far as the Windows service goes -- Unity doesn't use SMTP for notification. You can disable that service and notification will continue to run just fine. We explain how the process works here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a00801ba5fb.html

Thanks,

Keith