Hello, Is anyone aware of a way to disable or remove the Conference Now setting under the General Settings on the self care portal? There is no setting under the Enterprise parameters section for this, and if the end user does not have Conference Now...
Hello, We have client on UCCX 11.6.2 (no ES's) and the supervisor team performance gadget is not refreshing to show new agents that logged in after the supervisor logged into finesse. The team performance gadget shows the existing agents logged in wh...
Hello,
Working on CER 10.0 issue where it is not discovering individual (not stacked) 3650-48-PS model switch.
The CER 10.0 release notes (and 11.x, 12.x) list this model 3650 as supported with the same OID in 10, 11, and 12.x versions.
The OID ...
Is there a way to disable certain TLS Ciphers in CWMS 2.8?
I see CWMS 2.8 and 3.0 support the same ciphers from cisco documentation.
Trying to find solution for a security scan where support of Static Key Ciphers (ssl-static-key-ciphers) was f...
Does anyone know if Jabber multi line is available on Android or iPhone devices (TCT, BOT, TAB)?
In Call Manager with multi line patch or option, I see 8 lines under CSF phone button template but the Android and iPhone button templates only have 1...
I saw this across a few 12.5.1 clients on January 1st 2022 shortly after midnight. no core dump files the cisco tftp service stopped from Cisco syslog then failed to start, service failure syslog , reason unsuccessful completion. Then it started fin...
The defect documenting this is CSCvv82662. Cisco suggests using the ASC Gadget in UCCX 12.0 and higher instead and it sounds like MSM is going away at some point from my Cisco case.