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Hello, We have client on UCCX 11.6.2 (no ES's) and the supervisor team performance gadget is not refreshing to show new agents that logged in after the supervisor logged into finesse. The team performance gadget shows the existing agents logged in wh...
Does anyone know if Jabber multi line is available on Android or iPhone devices (TCT, BOT, TAB)?
In Call Manager with multi line patch or option, I see 8 lines under CSF phone button template but the Android and iPhone button templates only have 1...
Has anyone tried configuring Jabber to Unity Connection voicemail to be secure with SSL?
We added a SSL certificate to Unity 11.5 connection per docs. Enabled SSL for jetty notifications, restarted tomcat, IMAP server, Jetty, Connection REST service ...
Does anyone have a update on when the Call Manager 11.0 and 11.5 apache struts2 patch will be out?
Call Manager bug is CSCvd49840
Unity Connection bug is CSCvd49841
The notice has March 31st for call manager but I am not finding 11.5.1.13900 versi...
Hello,
Does anyone know how these SSL ciphers can be disabled in Call Manager 11.5 SU2 (12900) and other UC applications?
These are showing up as weak ciphers on scans.
112 bits EDH-RSA-DES-CBC3-SHA112 bits DES-CBC3-SHA
I am not finding a command ...
I saw this across a few 12.5.1 clients on January 1st 2022 shortly after midnight. no core dump files the cisco tftp service stopped from Cisco syslog then failed to start, service failure syslog , reason unsuccessful completion. Then it started fin...
The defect documenting this is CSCvv82662. Cisco suggests using the ASC Gadget in UCCX 12.0 and higher instead and it sounds like MSM is going away at some point from my Cisco case.
