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Erick Bergquist
‎02-23-2022

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100 Helpful Vote
15 Accepted Solution
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Member since ‎11-12-2001
1769
Posts
367
Helpful
39
Solutions
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Cisco Champion 2021
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: CSCvw94324 - TFTP Service Cored when the server updates DST

Created by in Cisco Bug Discussions
01-01-2022
01-01-2022
I saw this across a few 12.5.1 clients on January 1st 2022 shortly after midnight. no core dump file...

Re: Webex Employee's Favorite Feature of The Month: Noise Removal

Created by in Webex User Blogs
03-10-2021
03-10-2021
This is a great feature. Blocks the dog barking and kids at times while I am on calls.

Re: Agent Alias missing

Created by in Contact Center
09-24-2020
09-24-2020
The defect documenting this is CSCvv82662. Cisco suggests using the ASC Gadget in UCCX 12.0 and high...

Re: Agent Alias missing

Created by in Contact Center
09-23-2020
09-23-2020
UCCX Mobile skill manager tool clears out the agent alias field if you are using MSM.

Re: Agent Alias missing

Created by in Contact Center
08-14-2020
08-14-2020
Did you figure this out? Seeing same thing on 11.6.2 latest ES. 

Re: Cisco Emegency responder with MRA devices support

Created by in Collaboration Applications
02-19-2020
02-19-2020
This should be fine, set up the site with manual phones in ER like you mentioned and on that ERL hav...

Re: CUAC Standard RGF file upload

Created by in Collaboration Applications
02-19-2020
02-19-2020
On the CUAC standard, go under Help -> About and it is on same screen with the machine code you used...

Re: UCCX 11.6.2 (no ES) supervisor Team Performance Gadget not showing new agents that logged in

Created by in Contact Center
04-16-2019
04-16-2019
The bug ID Details list 11.6.2 as the effected version, but 11.6.1 ES06 as fixed version.

Self Care Portal Conference Now disable

Created by in Unified Communications Infrastructure
04-12-2019
04-12-2019
Hello, Is anyone aware of a way to disable or remove the Conference Now setting under the General Se...

Re: same with 11.0.1.21900-11

Created by in Unified Communications Infrastructure
04-12-2019
04-12-2019
This is same in 12.0.1.21900-7 also. No option to disable this tab or the Do Not Disturb option on t...

Re: same with 11.0.1.21900-11

Created by in Unified Communications Infrastructure
04-12-2019
04-12-2019
Same in 12.0.1.21900-7 , no option to disable IM & Availability tab or the options under it.

UCCX 11.6.2 (no ES) supervisor Team Performance Gadget not showing new agents that logged in

Created by in Contact Center
04-08-2019
04-08-2019
Hello, We have client on UCCX 11.6.2 (no ES's) and the supervisor team performance gadget is not ref...

CER and 3650-48-PS switches - device not supported error

Created by in Collaboration Applications
02-27-2019
02-27-2019
Hello, Working on CER 10.0 issue where it is not discovering individual (not stacked) 3650-48-PS mod...

Re: There looks to be a fix

Created by in Contact Center
11-21-2018
11-21-2018
Is ES6 available from TAC to address this bug? I tried a scheduled report also and just get the fiel...

CWMS 2.8 TLS Ciphers

Created by in Collaboration Applications
09-21-2018
09-21-2018
Is there a way to disable certain TLS Ciphers in CWMS 2.8? I see CWMS 2.8 and 3.0 support the same c...
Public Statistics
Date Registered ‎11-12-2001 09:59 PM
Date Last Visited ‎02-23-2022 12:07 AM
Total Messages Posted 1,769
Total Helpful Votes Received 367
Helpful Votes Given To