Unity integration with multiple CallManager clusters

[sposte]

I know that Unity can support integrations to more than 1 CM.

The Cisco documentation assumes your clusters are all running the same release of CM.

Does Cisco support a Unity integrating to 2 different (eg. 3.3 and 4.1) versions of CM?

thanks,

Scott

[eschulz]

From a technical standpoint, I don't see why this would be a problem as long as both versions of CCM are compatible with the same version of the Unity-CCM TSP.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_device_support_table09186a0080531eb8.html

What documentation are you refering to that suggests all CCMs are running the same version?

Regards,

Eric

[sposte]

Eric, thanks for the link. The compatibility table spells out exactly what versions of CCM are compatible with different Unity versions.

The docs I looked at: http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_white_paper09186a00800872c8.shtml and http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_white_paper09186a00800872bc.shtml

only referred to CCM 3.0 and 3.1

The customer wants to transition from CCM3.3 to CCM 4 or 5, so they needed to determine if they could get away with splitting the ports on the Unity to service both clusters.

Best regards,

Scott