11-04-2022 10:52 AM
Cisco Unity Connection version: 12.5.1.13900-35
Outlook office 365
I can relay a message to an email address but not an email distribution list. Any idea what would be stopping that?
Solved! Go to Solution.
11-08-2022 04:25 AM
Here's the fix...
My Outlook Office 365 guy modified the email distribution list group to allow external senders.
Works like a champ now.
11-07-2022 12:13 PM
I think this thread is relevant to your question:
https://community.cisco.com/t5/unified-communications-infrastructure/unity-relay-to-distribution-list/td-p/3396523
If you're using SMTP relay, the voicemail is going to be sent using SMTP without authentication. What happens to the e-mail once it leaves Unity Connection is completely out of your control as a UC admin, you'll need to check with Microsoft as they may have some policies that are blocking these e-mails.
From Microsoft's website (Option 2 for unauthenticated SMTP) https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365
11-08-2022 04:25 AM
Here's the fix...
My Outlook Office 365 guy modified the email distribution list group to allow external senders.
Works like a champ now.
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