I find this forum fairly useless. I would think someone would respond. Geeze, what a waste of time. ... View more

I don’t understand, AVAYA CS1000 can do this. Why can’t Cisco? ... View more

Am i not in the right forum for a question of this nature? ... View more

Is it possible that I'm not posting this correctly? Not sure why I'm not getting any feedback. ... View more

Anyone have an answer? ... View more

I'm talking about blocking an outbound call. I have a fax on a VG350. Let's say the number being called is a residential number 408-555-5555.The call goes out via a sip trunk terminated on a cube to the residence. I'm not new to Cisco however; I am new to SIP and I haven't touched a gateway router or anything Cisco for that matter in 5 years or more so I'm really rusty. So, I think you are talking about blocking the number on the cube with a translation pattern. If so, can you show me an example of the command line? Also, if there is a way to do this on the Publisher, I would appreciate seeing an example of that as well. Sorry for my learning curve. The last Cisco I worked on was release 8 using PRI circuits on a gateway. I've been working on Avaya CS1000E for the last 5 years which is a completely different animal. ... View more

Thanks for the feedback however; "Always use Prime Line" is not what I'm after. If I were to give the feature a name, I would call it "Manual Line Answer Only". In other words; anytime that any line rings on the phone, I want to force the user to press the line key to get the call.  Here the scenario... Jack and Jill share a phone. Jack has line 1 and Jill has line 2. Each line has a different ringtone and each line has the user's name shown on the display. Company rules dictate that Jack is only allowed to answer line 1 and Jill is only allowed to answer line 2. Example: Someone calls Jill's line and Jack picks up the handset and says "whoops!, I accidentally picked up Jill's call because I'm too stupid to recognize her ring tone and the flashing line key next to her name display because I have the attention span of a dead cat". Yes, this is the stupidity I deal with on a daily basis. And believe it or not, Jill makes the same mistake. Ideally, in my mind, I'm thinking that if I set the phone where the only way they can get a call is to press the ringing key, and train them to only press the key with their name on it, I may be able to solve the problem. This is doubtful although possible as I have high hopes. So when someone calls Jill's line and Jack presses his line button, he will get dial tone rather than getting Jill's call at which point he will think "boy, I'm happy my phone guy set my phone so that I have to press my line key to get my calls otherwise I probably would have screwed up again for the umpteenth time and break the rules by answering Jill's call." Maybe there is a better way to approach this although this is all I can think of at the moment. All suggestions welcomed. ... View more

I opened a service request with Ciso TAC. They are going to try and recreate this in the lab. I will post results when I have them. ... View more