About chuck47172

chuck47172 · 06-28-2022

Does Cisco finesse require that the PC on which it runs get it's LAN connection from the pc port on the associated phone or can the PC be on it's own network switch port?

chuck47172 · 05-05-2022

Is there a way to configure a specific user that makes outbound long distance calls from a specific telephone to have to dial a PIN code in order for the call to go thru?

chuck47172 · 04-14-2022

Anyone know of an SQL query that I can run that will result in a list of all schedules and the associated schedule details?I found a query that can show holidays assigned to schedules however; I'm specifically try to report on all of the details asso...

chuck47172 · 04-12-2022

Cisco Unity Connection Version 12.5.1.13900-35I'm trying to find a way to list all of the call handlers we have built along with the holiday schedule applied to their schedule.Something like dependency records on call manager.

chuck47172 · 02-16-2022

When I get routed to a specific user mailbox from an internal number, the greeting plays followed by a message that says the mailbox is full so I can't leave a message.If I call it from an external number (my cell) I can leave a message.In reality, t...

chuck47172 · 06-29-2022

Thanks for your reply. Can you point me to any Cisco document that says one way or another about using the pass thru port or not?I've had users that had trouble getting finesse to work successfully unless the PC is plugged into the phone.

chuck47172 · 04-15-2022

Do you know how to modify the query to show all of the call handler display names that are built along with the assigned active schedule and holiday schedule?

chuck47172 · 04-12-2022

Thanks for your reply.I did not see that but I do now!I know practically nothing about SQL.So, do I run that command line as it is shown or do I need to modify that for my particular need?Is running that on the Unity server service impacting in any w...

chuck47172 · 02-16-2022

It is 0.Only one mailstore.And now it's working normally, very odd.I suspect the trouble will return, time will tell.I will try your suggestions upon next occurrence and report back.Thanks for your reply.

chuck47172 · 02-16-2022

The mailbox is not full. It is completely empty including previously deleted messages.

Member Since	‎03-14-2007 08:42 AM
Date Last Visited	‎07-06-2022 12:07 AM
Posts	113
Total Helpful Votes Received	35

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Cisco Finesse

Long Distance PIN code

Unity 12.5 Schedule Details SQL Query

Unity Holiday Schedule Dependencies

Unity 12.5 Mailbox Full

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