Hi Guys,
I have a CUC Cluster of 2 nodes at 9.1.2 I did a Cobra restore and since the cobra I have an issue when I go to Unity Connection Servicability and then
If I go in service Management I have this error : " Error: Unable to communicate with service control center "
I am not the only one who got that Issue.. the documentation is not so clean from cisco..
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/110587-cuc-credential-error.html#Controlcenter
Here is what I did and the result
admin:run cuc dbquery unitydirdb select alias, displayname, objectid from vw_user where alias ='adminunity'
alias displayname objectid
---------- ----------- ------------------------------------
adminunity adminunity 2774a94d-052d-49e9-9288-bf447a4b1532
admin : run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid userobjectid credentialtype encryptiontype
------------------------------------ ------------------------------------ -------------- --------------
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3 3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4 3
admin : run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="1255f7f7-5d15-4406-ab54-df5f248e30bf"
admin run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="5ace4b8f-dbeb-4e46-8d7c-146b13db5499"
admin:run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid userobjectid credentialtype encryptiontype
------------------------------------ ------------------------------------ -------------- --------------
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3 3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4 3
but once I did that, I wasn't able to login anymore with my user, so I put it back to 4.
anyone ?
