Unity subscriber problem

[michaelphelan]

When a user is logged onto the phone and presses the messages key can the password be disabled but when accessing the voicemail externally can the password be enabled?

[lindborg]

In Unity 4.1(1) this feature was introduced - you can indicate that you only want to force PW authentication when you are calling from an unknown extension - by default, of course, this is off - it can be activated on a per user basis in the SA on the conversations page or using BulkEdit for groups of users.

[michaelphelan]

Many thanks for your assistance. We are running ver 4.0(5) so we shall have to leave it enabled for both internal and external access.