12-15-2004 07:23 AM - edited 03-18-2019 03:58 PM
Hi
my users just notified me that they can not listen to their emails through the unity. This is important as we have many sales people who often utilize the feature. When calling in to Unity, the system will notify you who sent the messages but will then follow with "sorry this email can not be read now"
I looked around and have not found anything as of yet that might have caused the problem. there is one thing that comes to mind. 2 days ago we were experiencing some lag on our exchange server. (i'm wondering if that could be related.)
Unity 4(4.03)
Exchange 2003 SQL 2000 sp3
12-15-2004 08:00 AM
That message usually means there are no TTS sessions available at the time or the TTS engine is not working properly - are there any errors in the application event log when one of these failures happens?
12-15-2004 09:01 AM
No error in the application log, Is there a service that I can possible restart to possible fix this. Where can I check to see if the TTS engine is working.
Apologies if the questions are obvious, I am very new to Unity and would rather ask first.
Thanks
12-15-2004 10:31 AM
I restarted Unity and that seemed to do the trick
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