Hi -
Here's one option:
1. Create an AD account with email inbox.
2. Import the user into Unity with the phone extension that will be shared. Hide the account from the global address list. That eliminates users from sending email messages.
3. Voicemail coverage on the directory number to voicemail.
4. One of the two users enroll in voicemail, and for the greeting say something like, "You have reached the shared voicemail box for user1 and user2. Please leave a message ..."
6. Both users share the same voicemail password. Not elegant, but you only burn one user license.
Or another option:
1. Create a Unity call handler with the extension of the phone. Create greeting and caller input keys that say, "To leave a message for User1, press 1. To leave a message for User2, press 2.
2. Create two AD accounts with email.
3. Import both accounts into Unity, giving user1 the extension xxxxx1 and user2 the extension xxxxx2, where xxxxx = the actual phone number.
3. Hide the accounts from the GAL.
4. Each user enrolls in voicemail. However this method uses two user licenses.
Ginger
